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We like to think that we know what being human means. However, the conversation about what differentiates us from featherless bipeds or talking automata has been going on for millennia and it becomes even more important as artificial intelligence (AI) and other intelligent machines become better at imitating humans, challenging the existence of jobs and professions. In this symposium, we address how the meaning of humanness changes when people work with intelligent technologies, how humanness is experienced at work and beyond, and how people think about themselves and other humans while interacting with intelligent machines in metahuman systems where people and machines learn from each other. The five papers in this symposium address the notion of humanness in human-AI interaction from different theoretical and methodological vantage points (qualitative, quantitative, and conceptual) and consider these interactions from both the participant and the onlooker perspectives.
Due to economic, technological, and cultural changes, career paths whereby individuals move in and out of alternative working arrangements, build careers from hobbies, or transition into new occupations via non-traditional training programs are becoming increasingly common. While management scholars have developed rich theories on identity and skill development in external labor markets, we have less understanding of the pathways that shape discontinuous career transitions–transitions that entail major and simultaneous occupational and organizational changes. In this symposium, we focus on the tech sector as a setting for examining the nontraditional reskilling pathways that have begun to shape discontinuous career transitions, such as Massive Online Open Courses (MOOCs) and bootcamps. We raise the question of whether and how value can be more equitably distributed to employees and employers through new forms of training and labor market matching. We also examine how these new pathways–and the individuals that move through them–come to be recognized as legitimate by employers. We explore these questions by addressing both the supply and demand sides of the labor market and by examining multiple touchpoints in the training and hiring process. We begin by exploring employers’ sense-making around skill demands, shedding light on how skill requirements change in IT occupations. This motivates why new and alternative career pathways and training institutions have developed in response to rapid, demand-side change. We then discuss dynamics of knowledge development and job searching experienced by participants in these alternative pathways, as well as implications for our theories of occupational entry, learning, and socialization.
Recognizing how organizations of all kinds are increasingly emphasizing radical innovation to compete successfully, in this Presenter Symposium, we are proposing five presentations on how to manage employees for taking on initiatives that otherwise have a low rate of success. We bring together ten management scholars, researchers, and practitioners from academia, industry, and administration covering four countries for sharing with AOM audience their findings on how to motivate, engage, and train employees for such initiatives. They cover topics related to philosophy, metaphors, and the arts. In the process, topics of stoicism, the world’s largest epics, superpowers and the role of virtue and happiness in enhancing successful undertakings are considered. With the advance of AI, internationalism, and technology quacking the pace of change, we are presenting a preview of how the organizations of the future can manage risky endeavors by having employees take risk and make personal sacrifice to tread the unknown. We consider how to create a work environment that motivates employees to succeed in discovering the unknown and undertake the unthinkable. We provide various means recommended in the ancient wisdom to achieve these. We also provide unconventional sources, reach unexplored venues, understand and interpret the requisite knowledge, behavior, and the mind.
Although generally considered underrepresented in management research, experiments have recently received increased attention from scholars in this domain. This trend has highlighted several limitations of current practices and approaches to experimental design. This symposium is designed to address some of these issues. More specifically, the presentations in this symposium are designed to advance three critical aspects of the experimental design process: (a) the validation of manipulations, (b) power analysis in experimental contexts, and (c) testing mediating effects models using experimental designs. The presenters provide state-of-the-method reviews, discuss the limitations of current practices, provide guidelines for application, and make recommendations on best practices for management scholars developing or reviewing experimental studies of organizational phenomena.
As the study of identity management continues to evolve, scholars have begun to transition from focusing on identity signaling to identity disclosure at work (Arnett, 2023; Kang et al., 2016; Kirgios et al., 2022; Milkman et al., 2015). As a nascent area of study, scholars within the realm of explicit identity disclosure have thus far focused on when and why disclosers receive support in response to their low-status identity disclosure (Arnett, 2023; Kirgios et al., 2022). In this symposium, we extend theory and research in this area by exploring the full cycle of low-status identity disclosure and integrating both intrapersonal and interpersonal perspectives. Across our five empirical papers, we examine a new framework for identity management, consider the expectations individuals have of others’ identity management, and investigate when low-status identity disclosures can backfire. Last, our expert discussant, Steve Blader—leading scholar in status and social identity—will guide a discussion at the end of the session on the symposium themes and engage the audience in questions about the current research and directions for future work.
Global shifts in the geopolitical, environmental, demographic, and technological landscape are introducing unprecedented levels of uncertainty into labor markets and employment relations. With the world waiting for answers, the onus is on management scholars to offer new theoretical approaches and evidence-based insights that might allow managers, policymakers, and labor leaders to more effectively and collaboratively meet the challenges presented (AOM, 2022). This global shift also demands that organizations and organizational scholars pay greater attention to diversity, equity, and inclusion (DEI) practices. Research on DEI practices has been conducted primarily on mono-cultural Western-oriented or “WEIRD” (i.e., Western, Educated, Industrialized, Rich, & Democratic; Henrich, 2021) countries (Nishi & ?zbilgin, 2007; Rad et al., 2018). However, legislative frameworks, political, societal, religious, and governance factors result in DEI practices that vary from country to country and differ considerably from the West (?zbilgin & Syed, 2010; Klarsfeld et al., 2022). Countries in the South Asian region—Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka—are multicultural developing economies that vary widely along various factors, including education, democracy, and degree of industrialization, among others. The South Asian region is also home to three (i.e., India, Pakistan, & Bangladesh) of the world's most- populated countries (Neufeld, 2021; Worldometer, 2023), and has become increasingly critical to the global economy (IMF, 2019). Yet, there is a dearth of research on DEI in South Asia (Saifuddin et al., 2022; Syed & Pio, 2013), which not only restricts our knowledge, but also hampers our field’s ability to provide guidance to organizations, governments, and other stakeholders on how to structure and implement effective DEI policies and programs.
Although concealable stigmatized identities are fundamental to individual identity and carry positive benefits for the individual when shared with others, individuals are still hesitant to disclose such identities in the workplace due to risk of social devaluation and negative stereotypes. As such, given the taboo nature of such identities, employees with concealable stigmatized identities often grapple with the decision whether to disclose their identity at work or keep their identity hidden, and how to effectively manage workplace relationships and social interactions at work. In an effort to further understand how people navigate such disclosures and subsequent relationships in the workplace, the papers in this symposium highlight various concealable stigmatized identities and examine: (a) what motivates individuals to disclose their concealable identities; (b) what disclosure strategies exist for specific identities; (c) how employees navigating work relationships in relation to their identities; and (d) how individuals engage in identity work to understanding one’s identity.
This symposium has three related objectives. First, the symposium will highlight the innovative use of African data sources to study organizations. Considering some of the challenges associated with the availability, access, and sustainability of data from Africa, the symposium will feature empirical research studies that have undertaken innovative research approaches to identify and collect data for research. The papers collectively demonstrate viable approaches that researchers are taking toward discovering empirically grounded management insights in Africa. Second, the symposium will offer insight into novel methodologies in the curation and deployment of African sourced data in management research. For example, the symposium will help reveal how the diverse cultures (and languages) in Africa give rise to the development and deployment of novel methodologies in management and organizational settings. Finally, the symposium draws attention to how management and organizational research using African data and methodologies reveal new perspectives about organizations and the future of organizing that are relevant to other managerial contexts outside of Africa. Thus, the symposium offers opportunities to derive implications that challenge prevailing ideas in extant management research.
Neurodiversity traits have become of interest to practitioners implementing recruitment and development efforts (ex: Microsoft, EY), and scholars. Recent theory has been introduced on reconceptualizing leadership as neurodiverse, and reconceptualizing workplaces and social phenomena as neurodiverse friendly. A recent autism and employment integrative review highlighted how there is little leadership research that addresses neurominority leadership outcomes. The review also highlighted that the majority of published research should be interpreted with caution due to small sample sizes. This symposium introduces new research that utilizes mixed methods to examine neurominorities' leadership and the social influence of colleagues. The research in the symposium explores consequences of neurominority identities and how neurominority identities affect outcomes at the individual and firm levels of analysis. The symposium ends with how future neurodiversity leadership and social phenomena research can increase methodological rigor and yield positive outcomes from neurominority employee contributions.
Unresolved issues within the negotiation literature and organizations necessitate a more nuanced understanding of how identity and individual differences influence negotiation outcomes. This symposium brings together three papers that examine the effects of various individual differences and identity-relevant factors on negotiation strategies and outcomes. Collectively, these papers offer implications for negotiation science and practice across various contexts and for specific outcomes. The discussant will provide recommendations for the role of organizational scholars in addressing current issues.
Long before the COVID-19 pandemic, the United States Surgeon General declared loneliness as an epidemic (Murthy, 2017) and specifically identified an individual’s work environment as a context where loneliness can emerge and have dire consequences (Seitz, 2023; McDaid, 2022). Indeed, research has demonstrated that 80% percent of employees experience loneliness at work (Twaronite, 2022) and that it is related to a multitude of negative outcomes, such as emotional exhaustion (Anand & Mishra, 2018) and decreased organizational commitment (Ayazlar & Güzel, 2014), job satisfaction (Wright et al., 2006), performance (Ozcelik & Barsade, 2018), and engagement (Jung et al., 2021). Thus, unfortunately, workplace loneliness is a prevalent and pernicious experience in modern organizations. In light of this crisis, management scholars have begun to examine the outcomes of workplace loneliness but have devoted far less attention to identifying the factors that may cause workplace loneliness, exploring how workplace loneliness may emerge at the team level, and investigating how to curb workplace loneliness. Therefore, this symposium brings together six papers that aid in addressing these gaps in our understanding of workplace loneliness. Together, these papers focus on investigating the experience of workplace loneliness in critical groups, such as those with stigmatized identities, entrepreneurs, and leaders, and invite a discussion of possible solutions to limit workplace loneliness and mitigate its negative consequences in individuals and teams.
This symposium presents cutting edge research on collective intelligence (CI). CI is the phenomenon of groups outperforming even the most skilled individuals. Organizations are a key way through which societies constitute groups and structure their interactions and therefore is a seat of collective intelligence. The papers here address some of the ways group processes are structured and the implications for organization performance.
In 2011, the U.S. National Science Foundation (NSF) established the Innovation Corps (I-Corps) program, which has become the world’s largest entrepreneurial training program for would-be academic entrepreneurs. I-Corps prepares university and federal lab scientists and engineers to extend their focus beyond the laboratory to accelerate the transfer of cutting-edge research into commercial success. As I-Corps has expanded, it has made its presence felt in academic entrepreneurship. There are now ten NSF I-Corps Regional “Hubs,” involving over 80 research universities. According to the NSF I-Corps Biennial Report (2021), I-Corps has educated more than 6,500 grant participants from the NSF, National Institutes of Health (NIH), and Department of Energy (DOE), and trained more than 2,300 entrepreneurial teams. These teams are typically small (i.e., three individuals) and include individuals with both scientific and business-related expertise. I-Corps teams have raised more than $1.2 Billion in subsequent funding for start-up activity. Evaluating the effectiveness of the I-Corps program is critical to its future success since NSF and other federal agencies are looking to expand the program. Duval-couetil, Epstein, and Huang-saad (2022) note that I-Corps has been evaluated in a number of ways, and they suggest a need for alternative evaluation and assessment data that could be used to better understand the effects of regional programs, as well as how those programs might be improved. However, the overarching theme of this symposium is linking entrepreneurship and innovation literature to assess the effectiveness of an entrepreneurship training program (the NSF I-Corps program) on generating potential entrepreneurs (academic entrepreneurs) and show how this program is producing sustainable impacts on society (innovations). Four presentations are included in the symposium, representing different approaches to understanding the critical role of Hubs of I-Corps trainees across the U.S. by reinforcing the fundamental components of the entrepreneurial and innovation process. The presentations in this session illustrate a variety of “micro” and “macro” perspectives on academic entrepreneurship (Waldman, Vaulont, Balven, Siegel, & Rupp, 2022; Siegel & Wright, 2015), including theories of organizational justice; identity; role conflict; ambivalence; championing/leadership; feedback; knowledge spillovers; diversity, equity, and inclusion; business model experimentation; pivoting; strategy formulation and implementation; networks; and team dynamics. Likewise, novel methods to provide evidence and implications. Our session is also inspired by the AOM 2024 theme “Innovating for the future: policy, purpose and organizations” since it deals with a federal program that is targeted to train the next generation of successful academic entrepreneurs. Presentations In the first paper, Nordstom, Siegel, and Opoku highlight the need for better theories and evaluation methodologies for the NSF I-Corps program. In this regard, the authors assert that to better evaluate the effectiveness of I-Corps, it is important to examine the magnitude of knowledge spillovers and improve our understanding of the mechanisms of spillover generation and their impact on entrepreneurial outcomes. To accomplish this, the authors note that their project consists of two phases. In the first phase, they conduct a quantitative analysis of the knowledge spillover effects of I-Corps training on lab members and peers of PIs. In the second phase, they conduct a qualitative analysis of the effects of I-Corps training on the relationships that scientists have with university technology transfer offices, incubators, research parks, funding agencies, donors, investors, and industry, as well as how it affects educational programs (e.g., how they teach and mentor graduate students). This project proposes new theories and methods to understand impacts and provides evidence of outcomes for evaluating the future of the NSF I-Corp program and academic entrepreneurship. This conversation will be extended by exploring the individual level in the next presentation. Tran, Newman, Wiklund, and Bellavitis analyze the impact of diversity on startup success within the NSF I-Corps program. They use social identity theory as their theoretical framework to study how biases are formed form, how they evolve, and how they influence the manner in which startups are evaluated, supported, and funded. Their empirical analysis is based on an online survey of NSF I-Corps participants. Their dependent variable is startup success, with the following key independent variables: neurodiversity, specifically attention deficit hyperactivity disorder (ADHD) and autism intensities. Of course, they also include key demographic variables, such as race and gender. Although they are still collecting data, they will present their preliminary findings in Chicago. In the following presentation, Li adds to the conversation regarding the importance of context in the experimentation process, by focusing on the unique science and engineering contexts of the I-Corps program. In particular, since experimentation is an approach that is rooted in the scientific method and familiar to scientific researchers, the author proposes to study how I-Corps teams engage in business model experimentation. To do this, the author plans to collect a large and longitudinal sample from the NSF I-Corps program. First, the I-Corps program is an ideal context for analyzing business model experimentation. Second, through the I-Corps program we will collect not only longitudinal data (pre- and post-entry into I-Corps) but also data for comparison groups (i.e., those that apply but are not selected into I-Corps). This project proposes new theories and methods to understand the business model experimentation and provides evidence of processes, contexts, and outcomes for evaluating the future of the NSF I-Corp program and academic entrepreneurship. Finally, Neupert, Nicholas, and Whitney have two objectives in their study. The first goal is to connect the NSF I-Corps program to the broader entrepreneurial ecosystem of the university. A second goal is to assess the effectiveness of the program, using a national database of I-Corps programs at multiple universities. Their evaluation of the I=-Corps program is based on computing change scores for variables related to the Business Model Canvas (BMC) in terms of differences between program participants' understanding of BMC concepts before they participate in the program and their understanding of BMC concepts after they participate in the program. BMC is a nine-cell framework for understanding the important aspects of a business operation, including key resources, key activities, key partners, cost structure, value proposition, channels, customer relations, customer segments, and revenue streams.
The growing digitalization of work tasks and processes, increasing use of texts and emails, and the rise of hybrid and remote work have amplified growing tensions over work and nonwork boundaries. For example, employees and employers are increasingly navigating control over the work-nonwork nexus, which are rapidly shifting and blurring. Issues such as how to implement hybrid and remote work, when and how employees take breaks, availability during work and nonwork hours, control over work schedules and overwork, and aligning expectations and attributions between organizations and employees illustrate growing challenges. Unfortunately, research on work practices both formal (e.g., telework, work schedule policies) and informal (e.g., after hours email, text availability) and employee and organizational experiences related to the work-nonwork boundary is scattered, across the complex issues noted above. Moreover synergistic theoretical views on boundary management, job design, gender, flexibility, management control, and well -being and recovery are not well-integrated nor are and macro and micro perspectives. Divergence in boundary practices across different occupations, cultures, employers, and individuals has further obfuscated this literature. Consequentially, scholarship on the work-nonwork boundary has become a siloed literature that addresses boundary challenges in a piecemeal and ad hoc fashion. The goal of this symposium is to integrate and advance understanding regarding the changing dynamics and control over the work-nonwork boundary as a critical future of work issue. The papers in this symposium highlight the many ways the work-life boundary (e.g., cognitive, emotional, physical, time) is in flux, and has had to be renegotiated and redefined for employees and employers across many issues, stakeholders, and contexts. By integrating a rich range of employer and employee challenges being affected by the changing dynamics of work-nonwork boundaries and bringing together varied theoretical lenses and diverse perspectives, this symposium is able to address tensions and challenges in modern boundary management.
Despite the progress in advancing our understanding of multiple team membership (MTM), much remains to be learned, particularly with regard to broadening the theoretical perspectives used to examine employees’ experiences across their multiple teams. Prior studies have primarily considered the effects of multiteaming on individuals from a stress or constraint perspective, highlighting the negative implications for employees in these arrangements. Yet, research drawing on different theoretical lenses also indicates that MTMs have positive implications. To address this limitation, this symposium emphasizes innovating for the future by bringing together five papers that showcase multiple theoretical perspectives to explain the effects of multiteaming on individuals (e.g., COR theory, interactionist perspective on roles, and social exchange theory), thereby advancing unanswered questions that extend theory by examining the impact of MTM on individual, team, and organizational outcomes in the experiences of MTM employees across their teams (e.g., fatigue, stress, and knowledge exchange). These papers also showcase a variety of research designs, including qualitative and quantitative approaches (e.g., multilevel models, daily team switching, a multiple-embedded case study) in various contexts (e.g., global emergency crises and mixed teams of multiteamers and single-teamers). We hope to provide a forum that advances promising areas for future MTM research.
An essential pathway toward improving the workplace experience and dynamics of those with disabilities is the complex array of external factors present within organizations. Such factors influence both how these employees perceive themselves, as well as how others in the workplace perceive disability. Research that explores this topic is particularly valuable given the breadth and scope of disability in society, but still there exists a pronounced scarcity of disability as a dimension of diversity and inclusion within organizations. The papers in this symposium aim to contribute novel and important insights to this underrepresented domain of disability in the workplace by studying the impact of organizational factors – including climate, policies, and practices – on the interactions and perceptions of employees with disabilities in the workplace.
This symposium delves into the expanding domain of Deep Technology and its imperatives for commercialization, elucidating the formidable challenges faced by startups operating within this paradigm. In line with the overarching theme of AOM 2024, the symposium aims to emphasize the vital role of progressing science and innovative technology in enhancing both societal and economic futures. The array of five presentations encapsulates a comprehensive exploration of various facets intrinsic to deep tech, ranging from fundamental challenges faced by deep technology projects to the significance of innovation in driving business performance and growth, and from founder role transitions during early phases of deep technology ventures to the struggle for securing funding from venture capitalists in the early stages of science-based startups. Employing a methodological blend of quantitative and qualitative approaches, the symposium endeavors to enrich our comprehension of the intricate trajectory from laboratory-based innovation to market realization within the context of deep tech. The symposium's pertinence extends across the domains of Technology and Innovation Management (TIM), Entrepreneurship (ENT), and Strategy (STR), contributing substantively to the management of technology, entrepreneurial discourse, and the strategic underpinnings of nascent venture teams. In pursuit of this objective, it aims to foster a sophisticated comprehension of the complex technological landscape, offering insights relevant to diverse sectors within the expansive domain of management science.
Despite the extant research highlighting the benefits of having difficult conversations, its inherent complexity – particularly due to the interdependent, multimodal, and highly contextualized nature of conversation – has impeded its empirical advancement and theoretical integration. Furthermore, previous research has assumed that having, or being able to have, difficult conversations is invariably beneficial for individuals, teams, and organizations. However, exactly how these conversations unfold and lead to positive outcomes remain a mystery. In this symposium, five presentations will explore why and how particular conversational elements within difficult contexts, such as grief, distrust, conflict, diverging goals, and advice giving and seeking, may lead to better or worse outcomes for individuals in organizational settings. In total, the symposium offers empirical and theoretical insights into the burgeoning science of conversation research, as well as practical solutions for managers, leaders, and employees who wish to create spaces where people are heard and feel connected to others.
Research has consistently demonstrated that guanxi and social networks confer substantial advantages for individuals (e.g., Burt, 1992, 2004; Mannucci & Perry-Smith, 2022), groups (e.g., Reagans & Zuckerman, 2001; Reagans, Zuckerman, & McEvily, 2004) and organizations (e.g., Luo, Huang, & Wang, 2012; Opper, Nee, & Holm, 2017) across various contexts. These contexts range from developed institutions (Borgatti, Brass, & Halgin, 2014) to transforming economies (Karhunen, Kosonen, McCarthy, & Puffer, 2018). Despite the considerable progress in understanding their important impact, ongoing debates persist in comparative explorations of guanxi and social networks, particularly within cross-cultural contexts (e.g., Burt & Burzynska, 2017; Chen & Ren, 2023; Xiao & Tsui, 2007). Beyond this conventional understanding, the advent of digital technologies has substantially altered network structure and interpersonal processes within contemporary organizations (Kellogg, Valentine, & Christin, 2020), potentially giving rise to new paradigms of guanxi and social networks. The COVID-19 pandemic may further expedite the influence of digitalization on the workplace. This emphasis extends to the development of guanxi and social network studies, incorporating innovative use of big data and mixed methods such as machine learning algorithms. To advance the field, this panel symposium seeks to engage a group of scholars in discussions on harnessing mixed methods and big data to address novel research questions in comparative studies of guanxi and social networks, with aspiration of making substantial contributions to both theoretical developments and empirical extensions.
To overcome conflicting reports on how diversity interventions and initiatives lead to both positive and negative outcomes, some scholars have called for a greater focus on the context in which certain actions and behaviors take place. As such, our symposium aims to focus on the effects of context, but more specifically how the proportion of organizational diversity, or the representation of underrepresented members from racial/ethnic and gender groups, influences outcomes. In this symposium, three empirical papers explore the implications of proportional demographic representation in organizational diversity and how it influences instrumental outcomes including hiring decisions, status conferral in groups, and organizational practices to improve diversity, equity, and inclusion. At the conclusion of the presentation, Robin Ely, a prolific scholar who has conducted extensive analyses on group diversity and proportional representation of underrepresented minority members in teams, will facilitate an engaging group discussion of the papers with the audience and presenters with key commentary.
This symposium examines the complex and often contradictory nature of addressing workplace inequities through diversity initiatives. Organizations are increasingly investing in diversity and inclusion (D&I) efforts, as evidenced by the prevalence of Chief Diversity Officers and comprehensive diversity training programs among Fortune 1000 companies. These efforts represent a deliberate strategy to cultivate equitable and inclusive workplaces. However, the symposium emphasizes the necessity of evaluating the impact of these practices to ensure they contribute to real and sustainable change, rather than being mere symbolic gestures. The studies featured explore the complex dynamics of workplace inequities and the often paradoxical outcomes of well-intentioned D&I efforts. These studies employ various methods such as surveys, audit studies, and experiments to assess organizational policies across different contexts. Key findings include: 1) Gender differences in EEOC judgments of merit, with claims filed by women in masculine industries more likely to be granted merit. 2) The impact of free speech appeals on reducing accountability for workplace bias, highlighting a failure in achieving D&I goals. 3) The concept of strategic ignorance in sexual harassment claims, indicating that claims of ignorance may not always be made in good faith. 4) The effectiveness of positive versus negative feedback in motivating equitable behaviors among city councilors. 5) The exploitation of first-generation college students in organizations due to positive stereotypes. These studies collectively reveal the intricate nature of addressing workplace inequities, underscoring the need for more nuanced and effective strategies in fostering true equity and fairness in the workplace.
Award Winners will be announced at the IM Division Awards and Recognition session.
This presentation will share research on the impact of inclusive leadership and equitable environments on workforce performance, the influence of leadership styles on community relationships, diversity management in nonprofits led by people of color, and the career benefits of international volunteerism.
This presentation will navigate the drivers of co-production in addressing environmental and health challenges, explore the role of intermediary organizations in motivating collaborative efforts, examine the critical role of cultural competence in community services for racial equity, and contrast perspectives on technology's role in client relationships.
The presentation will examine the mechanisms of donor support during humanitarian crisis, the role of NGOs in facilitating migrant labor market integration, the development of cross-border governance frameworks for sustainable development, and the media's influence on perceptions of refugees.
This session examines the historical dynamics of entrepreneurial leadership, drawing lessons from notable historical figures and events. By analyzing the leaders' decisions and outcomes of past leadership endeavors it aims to provide valuable insights for contemporary leaders navigating complex business landscapes.
This session explores how organizations adapt to uncertainty by balancing familiar practices with new explorations. Topics include the role of consultants in guiding transitions, the potential of shared services for transformation, and tools for managing organizational adaptability.
Focusing on leadership's role in fostering innovation, this session discusses CEO compensation and firm performance, the influence of founder knowledge on startup outcomes, and the importance of enhancing managers' awareness in driving change.
This session explores the interplay of purpose, meaning, and consciousness in leadership, focusing on how these factors shape leader behaviors and influence followers' work experiences. By bringing together these research streams, this session aims to advance our understanding of how leaders can cultivate and leverage purpose, meaning, and consciousness to create more fulfilling and impactful workplaces.
Research investigating how entrepreneurship interacts with individual career outcomes and trajectories are continuing to grow. The proposed symposium highlights the value of this careers approach of entrepreneurship in expanding our views of both entrepreneurship and of career processes. The symposium brings together a group of scholars that have been advancing this exciting field of inquiry to foster further exchanges and growth. Presentations will showcase questions around who are able to successfully transition into entrepreneurship or exit entrepreneurship to re-enter paid employment, as well as around who are able to reap benefits from entrepreneurship.
Existing work on trust relationships and relational repair, which encompasses forgiveness and trust repair, has often focused on the victim-transgressor dyad. The development and repair of such relationships, however, is influenced not only by the two involved parties, but also those embedded in the surrounding network. The methodologically diverse papers that comprise this symposium highlight recent research that provides a more complete picture of factors that influence relationships and the relational repair processes of trust repair and forgiveness, such as the network surrounding an embedded negotiating dyad, the role of third parties, and the impact of publicity. Altogether, the papers in the symposium seek to invite discussion and future research on the roles of multiple parties in building and rebuilding relationships. Overall, this work further contributes to our understanding of relational processes, which will be increasingly important to study as the nature of work continues to evolve.
This presenter symposium provides a space for scholars from different areas of the Academy to come together to explore the potential gaps, linkages, and overlaps that exist at the intersection of research on organizational wrongdoing and irresponsibility and a methodological or conceptual engagement with the past. Specifically, we draw on a range of divisional experiences and approaches to explore (i) how organizations account for and manage their problematic past and (ii) the role memories and memory work play in historical and ongoing cases of wrongdoing. In doing so, the symposium will highlight the particular affordances and challenges that the past represents for understanding and tackling wrongdoing and irresponsibility. Three presentations will demonstrate specific historical and retrospective approaches, showing their potential value to organizational wrongdoing and irresponsibility research. Finally, we provide a space for dialogue on future directions and opportunities that stem from the intersection of these themes.
Rising globalization of the workforce alongside increasing multinational trends in organizations means that workers are more likely than ever to work or study in another country at some point during their career. While a host of research has shown that multiculturalism increases creativity and innovation, much less is understood about how experience across cultures influences interpersonal dynamics at work. In particular, theory is underdeveloped on how experiences in another culture can reshape the way workers perceive and feel about others. In five papers, this symposium highlights the nuances in which multiculturalism influences people’s beliefs and feelings towards others, including the mindset one should adopt when facing difficulties, the valuation of social connections, moral concern toward various others, and bias toward outgroup members. Overall, this symposium aims to contribute to research that helps organizations and members navigate new cultural situations in this increasingly globalized world.
The rapid integration of AI into creative domains marks a pivotal era, sparking both excitement and complex challenges. AI is reshaping the landscape of creativity, sometimes surpassing human cognitive capabilities and outputs, challenging the traditional view of human preeminence in creativity. The potential of AI to enhance human creativity is immense, offering unprecedented opportunities for innovation. Yet, a review of extant research shows that a lack of understanding of AI's capabilities, resistance, and increasing reliance on AI may impede realizing its full potential. As AI takes on human cognitive and physical traits, it leads to complex perceptions and dynamics in the workplace. This raises fundamental questions about human identity in the creative domain and the role humans and organizations should play in collaborating with AI on creative tasks. Acknowledging such complexities, this symposium positions humans at the center of organizational creativity and innovation, leveraging AI's potential as a partner and an impetus in creative efforts. It probes the complex interactions between humans and AI in creative settings, integrating theoretical and empirical insights across various levels and task domains. The goal is to foster engaging discussions, providing organizations and individuals fresh perspectives on the collaboration with AI on creative tasks. This dialogue seeks to navigate the challenges and opportunities, shaping a future where human creativity and AI collaborate to drive innovation and advancement.
This 15th annual intuition symposium at AoM showcases new research directions in the discipline. The empirical contributions investigate the role of intuition in academic output and organizational forecasting. The conceptual contributions compare and contrast intuition with tacit knowledge and artificial intelligence. Both research streams are bound together through a contribution about a theoretically grounded training method that bears both conceptual and empirical implications. Specifically, Yaakobi et al. investigate the relationship between intuitive vs. analytical cognitive style of scientists and their research output, highlighting the difference between the number of publications and their impact factor, depending on job complexity. Innes illustrates how intuition contributes to individual foresight in organizational context and evaluates the implication for HR management. Culham investigates a non-western view on intuition, used to develop a training method suitable for a western classroom, and introduces a different understanding of intuition from the engineering discipline. Grant explores the similarities and overlaps between tacit knowledge and intuitive expertise, thus further developing the concept and speculating how the distinction might inform the current debate about artificial intelligence (AI). Finally, Bas and Dörfler compare and contrast AI capabilities and intuition functions, as defined by its six necessary features.
As Artificial Intelligence (AI) and machine learning become increasingly popular in organizational science and practice, researchers, practitioners and employees to use these innovative tools in the workplace. This symposium presents and integrates three papers that highlight ways applicants and employees may leverage and interact with AI-powered tools in organizational contexts, such as trust and comfort with AI, resume tailoring, and distorting responses on selection assessments.
Women are exposed to and shaped by societal expectations and biases. They face societal stereotypes and biases that shape the experience of leadership in ways that constrain their agency and advancement. However, some of them have navigated the challenges and gained a foothold by bringing in new perspectives and leadership styles that positively transform organizational and societal cultures. Such seemingly equivocal findings of women’s experiences in strategic leadership positions suggest a potential opportunity for theorizing and exploring the contextual conditions that determine the ways that women continue to shape and are shaped by the social environment around them. This symposium bridges the macro and micro divide to highlight not only how entities in the social environments, such as regulatory bodies, media, and online forums, continue to disadvantage women leaders but also how women in strategic leadership positions build on their leadership styles, social ties, and cognitive and behavioral factors to influence the social environment. As such, it examines such characteristics as both a cause and a consequence of women in leadership positions, to help uncover boundary conditions to existing theories related to gender diversity and social environments and bridge existing theories in the micro- and macro-organizational domains. Overall, the studies included in this symposium showcase how social environments influence the meaning of—and are influenced by—gender and diversity in leadership positions.
Artificial intelligence (AI) stands at the forefront of current technological advancement, offering novel and promising opportunities for organizations. This symposium discusses current directions of managerial research on incorporating AI technologies into the workforce. The presentations aim to enhance organizations’ knowledge of effectively using artificial intelligence (AI) to gain a competitive advantage in a rapidly evolving global environment. The first presentation investigates how allocating tasks to AI systems affects organizational citizenship behaviors, such as knowledge sharing. The second and third presentations examine tasks traditionally considered quintessentially human–promoting creativity (second presentation) and organizational diversity (third presentation). The fourth presentation investigates how guarantees of confidentiality affect people’s acceptance of AI teaching tools. Our discussant, Batia Wiesenfeld, will comment on the four presentations and address prominent challenges in incorporating AI technologies into organizations.
Advancing Action Research for Personal, Team, and Organizational Transformation Abstract The Advancing Action Research for Personal, Team, and Organizational Transformation Symposium presents an innovative action research paradigm of social science and transformation: Collaborative Developmental Action Inquiry (CDAI). Action research focuses on real organizational issues rather than issues created for research purposes. Indeed, it aims not only to understand social phenomena but also to realize effective change as a path to generating knowledge. The CDAI paradigm integrates quantitative, qualitative, and action research methodology by interweaving first-, second-, and third-person research/practice that simultaneously describe and transform actors and social systems. To indicate how the interplay of these three different levels of engagement enables the enactment of action research in contemporary organizations, three doctoral students will offer lively accounts of their research. A significant remainder of the symposium will be interactive and devoted to sharing participants' viewpoints, experiences, and ideas on action-oriented research. We aim to co-create timely action to establish such transformational approaches further.
Despite organizations’ efforts to improve diversity and inclusion at work, many diversity practices have yielded limited impact, while some lead to unintended consequences. While existing research has primarily focused on assessing support for these practices, there remains a critical gap in understanding the contextual nuances influencing their impact. To bridge this gap, this symposium aims to investigate organizational practices promoting diversity. Across five papers, this symposium (1) addresses the limitations of current diversity practices and whom they work best for, (2) proposes practical and innovative interventions to reduce biases and increase representation during recruitment and hiring, and (3) explores causes for why DEI supporters may become opponents to safeguard against setbacks. Taken together, this symposium provides insights for organizations to consider when adopting diversity practices.
Innovating for the future necessitates a deep theoretical understanding of how individuals cognitively and behaviorally cope with and adapt to shifting paradigms of work and rapid technological advancements. With this in mind, we offer an in-depth examination of the psychological and behavioral mechanisms underpinning how people perceive and react to emerging challenges and opportunities in the new world of work. The first presentation explores independent, creative workers, delving into their unique strategies for navigating non- traditional work structures and their adaptation in terms of both psychological orientation and physical presence. The second presentation challenges conventional views on self-disclosure, proposing that people often exceed (overdisclose) or fall short of (underdisclose) their conversation partner’s level of self-disclosure during an interaction. The third presentation introduces a relational theory of microaggressions, a phenomenon increasingly prevalent in modern work settings, and examines the perceptions and responses of individuals and the reactions of perpetrators. The fourth presentation shifts the focus to the perceptions of generative AI in the domain of advice- giving, probing into how individuals may experience the potential benefits and drawbacks of AI tools in the advice generation process. Finally, the last presentation underscores the significance of technology identification as a key factor influencing individuals’ willingness to adopt new technologies, demonstrating its role in shaping technological integration in the workplace. Collectively, these presentations will shed light on the multifaceted ways in which human actors are responding to evolving work environments and offer important insights for understanding and navigating the future of work.
This symposium presents new insights into the role of virtue in leadership. Despite increased attention on moral-based leadership in both academic research and popular press, important questions remain about how virtues such as courage and humility inform leader practices as well as perceptions of existing and emergent leaders. Our symposium aims to expand our understanding of virtues in leadership contexts by 1) exploring how virtues such as courage shape proximal antecedents of leader emergence (e.g., expected leader effectiveness, perceived leader-like qualities), 2) identifying antecedents of virtuous leader behaviors (e.g., expressed humility), 3) extending research on the outcomes of virtuous leader behaviors to team-level outcomes (e.g., team silence), 4) testing boundary conditions that enhance or constrain the extent to which leaders exhibit humility (e.g., psychological closeness), and 5) integrating research on organizational virtuousness and follower moral identity. Leveraging multiple theories, methods, analytical levels, and perspectives of leaders and employees from four continents, these papers contribute to an expanded view of effective leadership that emphasizes both competence (being a good motivator of people) and virtue (pursuing worthy goals, in the right way, for the right reasons).
The goal of this presentation symposium is to highlight the importance of understanding the evolution and dynamics of the contemporary frontline employee (FLE) role. Through the incorporation of FLE-oriented papers across a diverse range of disciplines, this symposium will contribute to the AOM 2024 conference themes of 'innovating for the future' by discussing new directions in FLE role-related research, providing insights into how to help FLEs better manage changes in their line of work, and building bridges between various disciplines engaged in understanding this phenomenon.
As the 50th anniversary of the creation of the Socio-Economic Approach to Management is celebrated, this symposium showcases the philosophical and theoretical foundations of the approach to change and knowledge creation. The symposium brings together some of the foremost scholars of the socio-economic approach to re-examine the foundations and the path to intervention-research.
This symposium explores how the field of technology and organization studies may benefit from paying more attention to the role of the body. As recent studies have shown, lived experiences, sensemaking, knowing, coordination and overall performance at work become reconfigured as emerging technologies reshape physical engagement and human interaction. Four papers will be presented exploring questions around how a focus on the body allows us to understand changes in knowing; situation awareness; movement at work; and coordination. The diversity of research settings (sports, police work, restaurants, and healthcare) offers us the possibility to reflect on boundary conditions and build conceptual bridges in examining the importance of an embodiment perspective for theorizing technology, work and organizing. Two discussants with expertise in embodiment will help connect the studies with the growing stream of literature on embodiment and will facilitate discussion with the audience to explore avenues for future research.
Interpersonal evaluations of ability and character have a significant impact on individuals' behaviors towards others and the dynamics within organizations. Recent studies reveal that these evaluations are influenced by the characteristics of individuals, teams, and organizations, highlighting the importance of contextualizing these evaluations within specific organizational settings. In response, this symposium aims to expand the discussion on interpersonal evaluations and dynamics, investigating the complexities of workplace perceptions and dynamics across various organizational stages and contexts. The papers specifically examine recruitment and socialization processes, and team performance evaluations, and also offer practical strategies to enhance interpersonal perceptions.
This symposium examines the myriad consequences wrought by digital transformations in organizations and industries: intended, unintended, and corollary. As categorized by Scott and Orlikowski (2022), intended consequences generated through technological change are usually visible and anticipated; unintended consequences are similarly visible and direct, but unanticipated; and less visible, indirect corollary effects occur when digitalization challenges institutional values, norms, and rules in industries, potentially displacing them. Papers in this symposium address research questions related to knowledge production, workers’ mobility in labor markets, and change management, all with respect to how digitalization transforms organizations and industries. By exploring these questions in research contexts such as Wikipedia, digital labor markets, information services, and agencies that maintain public infrastructure, this symposium advances research on how digitalization transforms industries in not only a direct, but also indirect, pathways. By grappling with different kinds of “changes occurring at some temporal and spatial remove from the main events” (Orlikowski & Scott, 2023, 2), the four papers in this symposium provide the opportunity to clarify and build on conceptual differences among different types of technological changes and their outcomes using examples of industries being digitalized.
There has been a growing impetus to delve deeper into the nuanced complexities of minority experiences in organizational research. This symposium goes beyond traditional gender, racial, and social class research to study minority groups previously understudied and intersections of identities. Our four presentations examine Asian American employees, lower SES females in negotiations, and social class transitioners, and unveil various forms of unique costs faced by these groups, from unacknowledged discrimination and exploitation to missed opportunities of negotiations and cultural mismatch. This symposium hopes to highlight the importance of breaking traditional dichotomies in diversity research and contribute to creating an inclusive workplace for everyone.
Effective communication is fundamental to organizations - it is essential for building relationships, improving individuals' performance and lower well-being. However, people often struggle to navigate communications to achieve the intended interpersonal outcomes, resulting in misunderstandings, conflicts, lower performance, and well-being. In this symposium, we bring together leading scholars in communication research to share their most recent works that unpack how the way we communicate influences our impressions and relationships. The papers focus on various aspects of communication, including content (i.e., what to say), the temporal dimension (i.e., when or whether to respond), and interpersonal outcomes (i.e., people's impressions of their communication partners). They draw on empirical research conducted with various methods including surveys, experiments, natural language processing methods, and machine learning to investigate communication phenomena in multiple settings. The findings provide deep insights into how people make judgments and decisions in communication and suggest effective interventions that can guide communications for more positive outcomes.
The symposium "Speaking Up: In, And About, Groups" critically examines the dynamics of voice expression within workplace groups. The papers presented delve into the psychological calculations requisite to speaking up (or inviting others to speak up), with a focus on relieving the barriers to voicing in groups. The presentations examine these calculations in the context of extant research on workplace democracy, participatory group meetings, and the influence of voicer and voice- recipient identities. This symposium offers novel insights into how speaking up in and about groups shapes organizational practices and employee experiences, particularly in the realm of diversity, equity, and inclusion.
The symposium on the diffusion and commercialization of science delves into the critical role of scientific knowledge in driving innovation and economic growth. It addresses the challenges and strategies involved in using publicly available scientific knowledge for commercial applications. The symposium brings together researchers studying the commercialization and diffusion processes, focusing on how firms access and utilize scientific knowledge, the role of universities and scientists in the diffusion of scientific knowledge, and the impact of successful commercialization on science itself. These papers range from the development of novel measures to examine the commercial potential of scientific research to exploring the impact of media and social media in disseminating scientific knowledge and investigating the interplay between corporate and academic research in the development of enabling technologies like quantum computing. Given the decline in corporate science over the last few decades, the challenge for firms is effectively leveraging scientific discoveries from universities and research institutions. The papers in the symposium offer important implications for businesses and research institutions striving to bridge the gap between scientific research and commercial application.
This symposium seeks to provide an understanding of the pivotal role of global talent in innovation and entrepreneurship. Against the backdrop of two prominent trends - namely, a significant shift in the high-skilled talent pool from developed countries, particularly the US, to emerging market giants like India and China, alongside the rise of global conflicts (e.g., US-China tensions and the Ukraine conflict)—the role of global talent on innovation and entrepreneurship have encountered increased complexities. This symposium aims to unravel the consequences of these trends and elucidate how firms can capitalize on the evolving global talent distribution. To attain these objectives, the symposium invites four papers on diverse aspects. Two papers will discuss the potential ramifications of global conflicts on knowledge creation and entrepreneurship, while the remaining two will study how firms strategically respond to and capitalize on the availability of global talent. By incorporating studies on both the countries sending talent and those receiving it, as well as investigating various outcomes like entrepreneurship, knowledge production, and firm innovation, this symposium seeks to enrich discussions and enrich the audience with valuable insights for their forthcoming research endeavors.
The irreversible global trend of population aging and its critical implications for labor supply have led to a significant increase of scholarly interest in the areas of aging, transition, and retirement (Froidevaux, 2024). Although research efforts have enhanced our understanding of retirement and its antecedents and outcomes (Wang & Shi, 2014), current knowledge about aging and retirement is far from complete (Wang & Huang, 2023). This symposium consists of four papers, each addressing important research questions at one or more of the retirement phases according to the temporal process model of retirement (Shultz & Wang 2011; Froidevaux, 2024): retirement planning and decision making, bridge employment, retirement transition, and retirement adjustment. To first provide an overview on the entire retirement process, we start with Paper 1 on how the self and life structure interact during the four phases of the retirement process, followed by three papers that look into a specific phase. Digging into the retirement planning and decision-making phase, Paper 2 explores the challenges aging leaders are facing before retirement so that they anticipate (retaining) losing relevance in the organization, followed by Paper 3 that discusses how spirituality fosters sustainable careers so that the decision to retire fully may no longer be necessary for psychological reasons only. Finally, addressing the retirement adjustment phase, Paper 4 examines how emeriti professors enact their lives after retirement and what factors contribute to their life satisfaction.
The four papers in this symposium highlight the complex ways in which gender, leadership, and individual and organizational dynamics are intricately tied. Despite the strides that have been made, organizations seem to persistently face challenges concerning gender, leadership and identity barriers (e.g. Catalyst, 2022; Heilman et al., 2024; Leslie & Flynn, 2022), calling for research that addresses how to manage those challenges. In navigating these multifaceted dynamics, our symposium highlights the need for organizations to recognize the complexities associated with gender, leadership, and both the promises and potential challenges arising from diversity policies and initiatives (Carli & Eagly, 2011; Leslie, 2019; Lyness & Groto, 2018). We therefore aim to enhance an understanding of women's career advancement and their experiences at the workplace by investigating how leader identity and leader behaviors are differently perceived and enacted by men and women (Papers 1 and 2). Further, we aim to offer insights into the effects of gender diversity to understand how organizations can promote gender equality and female representation in leadership position while accounting for both intended and unintended effects of these organizational initiatives (Papers 3 and 4).
Research on employees with concealable health conditions – both physical and mental – has slowly increased over the years both in industrial-organizational psychology and management disciplines (Bolo et al., 2013; de Graaf et al., 2008; Follmer & Jones, 2018; Lyons et al., 2017; Santuzzi & Waltz, 2016). While this research is on the rise, the experiences of employees with concealable health conditions remain poorly understood. We extend the call for organizational scholarship to examine the role of workplace processes in employees’ mental illnesses and employee well-being (Follmer & Jones, 2018) by bringing together emerging scholarship asking unique questions in this space. This is of grave importance, considering the increase in efforts by organizations to foster inclusion of employees with concealable identities. Specifically, the primary objective of our symposium is to present novel approaches to understanding employees with concealable mental health and psychological conditions. Each research team aims to leverage their results to provide insight into how to support these employees as they navigate work environments. Their findings have implications for encouraging organizations to think more comprehensively about the different ways to support mental health and employee well-being in the workplace.
The conversation surrounding Asian Americans and Pacific Islanders (AAPIs) within Western society carries a distinctive complexity. AAPIs are frequently portrayed as "model minorities," which has led to their exclusion from numerous discussions about equity. The apparent neglect of AAPI communities' experiences in both organizations and society underscores the imperative for us to address this issue. In this symposium, we present four papers associated with the special issue of American Behavioral Scientist, with the aim of addressing the lack of discussion surrounding the AAPI experiences in Western workplaces and society. The first paper unpacks the complexity in how AAPI populations—specifically the Chinese diaspora in Canada—choose to label themselves with respect to their ethnic identities. The second paper examines instances where AAPI employees are unable to walk away from microaggressions and instead must maintain working relationships with the aggressors, identifying two forms of microaggressions that are sustained in these relationships. The third paper examines the differential effects of the work-life balance tradeoff for AAPI and White employees, finding that AAPI employees often face greater conflict between work and family. The final paper introduces the idea of precarious multiculturalism to motivate a more substantive approach to inclusion, one which engages with social structure to engender system transformation towards more stable forms of multiculturalism. Collectively, these papers offer an interdisciplinary examination of the complexities of AAPI experiences in the Western context.
Award Winners will be announced at the IM Division Awards and Recognition session.
SIM Best Student Paper Finalists present their work in this showcase session. The SIM Best Student Paper Award recognizes exemplary scholarship in terms of relevance to SIM, contribution to the field, methodological or theoretical rigor, and overall compelling presentation.
This session explores the role of spirituality and mindfulness in navigating complex decision-making processes and promoting fairness and responsibility in contemporary work environments. It aims to spark meaningful conversations about the role of spirituality and mindfulness in promoting ethical and responsible behavior in modern workplaces.
This discussion-intensive session showcases diverse theoretical perspectives, empirical approaches, and levels of analysis for exploring and advancing social and environmental facets of sustainability globally.
In comparison to voluntary turnover research, which has flourished over the last 100 years (Hom et al., 2018; Rubenstein et al., 2018), involuntary turnover research has received much less attention, despite its significance to individuals, organizations, and the broader economy. In this symposium we draw together and integrate several papers at the forefront of the effort to increase involuntary turnover scholarship.
This symposium embarks on a critical examination of Transaction Cost Economics (TCE) amidst the backdrop of rapid technological changes such as AI advancements. It reconsiders the applicability of TCE in today's digital landscape, acknowledging its significance in the context of increased asset specificity in transactions. The symposium seeks to extend TCE's traditional boundaries, exploring how the inclusion of cognitive and motivational aspects can revitalize its theoretical constructs. Key discussions will revolve around redefining TCE’s perspectives on bounded rationality, opportunism, asset specificity, and uncertainty, aiming to align them more closely with the realities of modern organizational dynamics. This symposium also highlights the necessity for methodological innovation in TCE research, advocating for a shift towards empirical methods that capture a wider array of transactional influences. By bridging the gap between theory and contemporary practice, the symposium aspires to contribute to a richer, more adaptable understanding of TCE, enhancing its relevance in the ever-evolving field of organizational studies.
Self-disclosure is sharing personal information with another party, which is recognized in psychology as a behavior that acts as a vehicle promoting well-being. Recently, self-disclosure studies in the organizational context have gained increasing prominence. Yet, a classifi cation of the variety of possibleself-disclosure in this setting and the eff ects of self-disclosure on organizational outcomes at the diff erent levels of analysis (i.e., individual, interpersonal,and group levels) have received relatively little empirical and theoretical attention from management scholars. This symposium explores various types ofself-disclosure, including disclosure of multi-racial identity, disclosure of personal weaknesses, disclosure of a miscarriage, and disclosure of holdingmultiple jobs. The exploration takes place across very diff erent contexts. The symposium presents fi ve papers – one conceptual review/model, oneexperimental study, one qualitative study, and two survey studies – examining diff erent types of self-disclosure and its eff ects as well as its role inorganizations across levels. Specifi cally, the fi rst paper discusses new theoretical insights into the role of self-disclosure in fostering fl uidity for multiracialindividuals. Also, based on the idea of disclosing information perceived as a weakness, the second paper explores the infl uence of congruence betweenthe level of self-disclosure wanted and received by followers on trust felt by followers. The third paper investigates the role of virtual disclosure of privatemedical information related to remote work conditions during the pandemic to a group of colleagues. The fourth paper delves into female employee’sposition to self-disclosure. It identifi es the diff erent miscarriage disclosure decision-making paths women experience. The fi nal paper examines the roleof multiple jobholder disclosure on employees’ psychological well-being (i.e., life satisfaction and job stress) through a sense of authenticity andattention residue or the attention multiple job workers give to these jobs. These papers feature myriad types of self-disclosures in organizations to clarifythe conceptualization and measurement of self-disclosure. We believe this symposium is an important step towards encouraging scholars to consider“opening up” conceptualizations and measurement of self-disclosure in organizations, which are representative and inclusive of individual experiences –ultimately important for fostering conditions of individual potential for innovation in the workplace.
In the second edition of our symposium devoted to exploring the dynamics of moving from research to development, we examine how demand side factors influence this trajectory. This focus resonates perfectly with this year’s theme of “Innovating for the Future - Policy, Purpose, and Organizations”. We present four empirical studies that explore how policy incentives, mandatory disclosure requirements, platform market dynamics, and distinct organizational business models each impact project outcomes. These four studies underscore both the opportunities as well as the challenges in designing levers to incentivize and organize innovation. Through this symposium we hope to spark future research that views innovation as a dynamic process shaped by social and business needs.
The goal of this symposium is to connect theorists, methodologists, and technologists at the interdisciplinary frontier of team collaboration and conflict management studies. Specifically, this symposium weaves together technology’s dual implications on both teams and the science of teamwork. Across four original research papers, we will demonstrate that studying teams in a digital setting is more than simply a recreation of in-person interactions, but rather a rich setting for methodological innovation. These innovations, in turn, push the boundaries of our knowledge about teamwork, particularly in a world in which collaboration increasingly occurs via technology. We call this bidirectional interplay between methods and theory a "computational science of collaboration." Paper 1 introduces a model designed to capture the dynamics of naturalistic turn-taking, showing how fine-grained data can help to bridge the gap between micro-level turn dynamics and broader macro-level outcomes. Paper 2 further expands on micro-level dynamics to explore how conflict dynamics differ across communication media, with implications for facilitating constructive disagreements in a digitized yet polarized world. Paper 3 presents the results of an online experiment that systematically varies five facets of teamwork (Team Composition, Team Size, Task Attributes, Task Complexity, and Communication Process). Its findings show that, all else equal, team outcomes are highly dependent on the task at hand. Lastly, Paper 4 demonstrates how researchers can take advantage of the latest advances in Large Language Models to build interactive agents for behavioral experiments. Following the four presentations, discussants Laurie Weingart and Randall Peterson will lead a conversation integrating the papers' theoretical and methodological contributions. In what ways do these novel tools extend prior theories of teamwork, perhaps with greater precision or resolution, and in what ways do they highlight novel forms of collaboration — whether across different modalities, different tasks, or different types of “teammates” (AI-powered versus human)? How might this "computational science" influence our field’s research agenda in the years to come?
Emotions have enchanted scholars for decades, yet scholarship has not always reflected emotions’ social functions at work despite their frequent occurrence within interpersonal contexts. Organizational scholars have only scratched the surface in understanding the social effects of emotions, leaving significant gaps in identifying the different mechanisms and boundary conditions in which emotion expression impacts others’ reactions and behaviors. To address the social complexity of emotions at work, we utilize the emotions as social information (EASI) model to frame this symposium. We present a diverse body of scholarship that explores the interpersonal consequences of emotions and offer novel methodological and theoretical directions that serve as a catalyst for new areas of inquiry. Together, the papers in this symposium employ a multitude of theoretical perspectives (e.g., temporal dynamics, discrete emotions, emotion regulation, emotional intelligence, and creativity) and methodological approaches (e.g., physiological stress measurements, qualitative interviews, and group experiments) to advance our understanding of the social effects of emotions at work.
Workplace relationships promote productivity, growth, and well-being in organizations. However, as the work context changes, the nature of workplace relationships, the processes by which they are formed and maintained, and their functions may change as well. This symposium includes four studies that examine the ways in which workplace and societal shifts impact relational processes and outcomes. All four studies emphasize the increasingly porous boundary between work and life, considering the effects of alternative work arrangements and macrosocietal events such as the COVID-19 pandemic and global wars on workplace relationships and examining how nonwork relationships may fulfill work-related needs. The presentations and planned discussion will shed light on the ways in which relationships may be impacted by changes to work and worker concerns and the ways in which relationships may help employees navigate the changing world of work.
The pharmaceutical industry is one of the most significant sectors in the economy -- both in terms of economic impact and welfare implications due to health outcomes. Further, unique attributes of the industry and available data allow for robust empirical studies of strategy and innovation questions that are difficult to observe in many settings. This symposium showcases papers that study the implications of pharmaceutical M&A and IPOs on drug pricing and innovation as well as the link between competition and strategic patenting of pharmaceutical firms.
In our daily lives, we are constantly presented with opportunities to interact with others, both in professional and personal contexts. Yet, the perceptions and interpretations we hold in these interactions are often clouded by biases and misunderstandings, leading to significant social (mis)perceptions. This symposium brings together five compelling papers that explore different aspects of social (mis)perception in various contexts. The first presentation delves into the misperceptions between majority and minority group members regarding reactions to societal inequity, highlighting the tendency of individuals to misinterpret the emotions and attitudes of outgroups. The second presentation examines how people often overestimate the level of awkwardness in anticipated social situations; this miscalibration can lead to altered behaviors and missed opportunities. The third presentation draws from NYT’s “Questions to Fall In Love” in a work setting to investigate the outcomes of such deep, personal conversations among coworkers. The fourth presentation addresses the consequences of backhanded compliments, a common yet poorly understood occurrence in social interactions. The final presentation explores how individuals revise their beliefs about conversations after they occur, particularly correcting their underestimation of positive aspects and overestimation of negative aspects. Together, these papers not only expand our understanding of social (mis)perceptions but also provide critical theoretical and practical insight. The findings and discussions underscore the importance of recognizing and addressing these perceptual disparities, therefore improving communication and enhancing interpersonal and intergroup relations.
Our symposium is aligned with the 2024 Academy of Management theme, "Innovating for the Future: Policy, Purpose, and Organizations." We emphasize the pivotal role of research and practice in crafting fresh strategies to combat inequality and cultivate responsible, purpose- driven business practices. Management scholars and practitioners have a unique opportunity to collaborate on solutions to pressing issues, capable of catalyzing enduring, positive change within organizations and society. This symposium responds to this clarion call by centering its focus on vulnerable populations, including (im)migrants, survivors of human trafficking and violence, LGBTQ+ individuals, and trauma survivors. Through theory-driven research, our overarching goal is to offer both scholarly and practical insights that reshape our perspective on the future of organizations while actively addressing the reduction of work and employment inequalities experienced by vulnerable individuals. We showcase five scholarly papers that shed light on the challenges confronted by vulnerable workers. These papers yield substantial contributions by using diverse theoretical perspectives to advocate for an inclusive approach, encompassing understudied communities within the vulnerable workforce. Employing a spectrum of methodological approaches, including qualitative and quantitative methods, our symposium serves as an academic platform fostering rigorous examination, meaningful discourse, and innovative exploration to catalyze the development of effective strategies for a more equitable future.
Despite increasing recognition of the value in using person-centered methods for vocational research, they are underutilized when it comes to modeling diversity and inclusion dynamics at work. This is surprising given the increasing complexity faced by scholars in accurately capturing the expanding conception of workforce diversity, as well as lack of insight into promoting employee inclusivity. In this symposium, we showcase the utility of person-centred approaches for advancing diversity and inclusion scholarship. The four included papers exhibit a range of person-centred techniques as applied to diverse populations, contexts, and theoretical frameworks. We hope that collectively, this research stimulates thought-provoking discussion on the methodological utility of person-centred methods, and inspires their use for future diversity and inclusion research.
Conversations addressing conflicts, disagreements, and sensitive topics are instrumental for both individual and team decision-making in organizational settings. Nevertheless, discussions of difficult or sensitive topics are often avoided due to a common misconception that such dialogues diminish decision-making efficiency, exacerbate conflicts, and strain relationships. In this symposium, we present novel research on organizational and interpersonal contexts where people fail to talk about and effectively manage sensitive topics. These topics are often controversial, including the request to initiate a negotiation, changing one’s political views, and engaging with large-scale societal problems through reporting or helping. In particular, the papers presented will show that people (1) overestimate how likely negotiation counterparts are to withdraw a deal if one attempts to negotiate, and as a result, avoid negotiating; (2) overestimate how likely ingroup members are to penalize one for changing one’s mind about controversial political topics, which leads to self-censorship; (3) have conflicting perceptions of victims’ motivations in reporting about similar events, which affects trust and perceptions of accuracy; (4) underestimate the sensitivity and impact of big problems, leading to lower helping; (5) may overestimate the mere effect of apologies on reducing medical lawsuits. Moreover, this set of papers shows the detrimental consequences of such misperceptions, particularly for missed opportunities for disclosure and for economic and relational benefits. Taken together, this symposium highlights the fraught nature of sensitive topics, and points to avenues for improving the effective flow of information within organizations.
The growing interdependence between nations and cultures in the modern world has resulted in a notable increase in immigration. The United Nations has reported that the number of international migrants – “people residing in a country other than their birth country” - has gone up from 173 million in the year 2000 to 281 million in 2020. As the number of immigrants worldwide increases, the social and political conversations around immigrants’ place in society become more and more polarized. Although policy and law can sometimes make it difficult for immigrants to integrate into the workforce, corporations have been noted to be largely supportive of immigration because they see the unique values and perspectives that immigrants bring to the workplace. Despite the recognition from corporate executives, immigrant employees have received little attention from management scholars. The scant management literature on immigrant workers has focused on the organizational challenges they face, such as work attainment, discrimination, and language and cultural barriers. Very little research has looked at the distinctive contributions of immigrants to the workplace. This symposium aims to motivate future research by providing a glimpse into the unique skills and perspectives that immigrants offer in shaping the future of organizations and work at large, against the backdrop of relentless challenges faced by immigrant employees.
In this symposium, participants will be introduced to a variety of important management questions and will experience how current agent- based modeling experts are using these methods to explore those questions. In bringing agent-based modeling techniques into the spotlight, we hope to spark greater interest in the research methods community in learning more about this method and bringing more acceptance for these types of exploration to the field. The presenters in this symposium each used agent-based modeling to explore important micro- and macro-management topics in dynamic, systems-focused ways. The general topics covered in this session range from inequality in career advancement, organization accountability, honest and dishonest behaviors, identity and interpersonal teamwork behaviors, employee- focused investments, and decision-making systems in organizations. Each of these topics explores how decision-making has complex outcomes over time, which can affect others in many ways depending on the specific decisions made.
This symposium explores the increasingly integral role of Artificial Intelligence (AI) in modern society and its profound influence on the workplace. While businesses are swiftly adopting AI for a variety of functions, this adoption has been met with mixed reactions, ranging from anticipation to apprehension. By developing theory about this emerging technology and empirically investigating human reactions to the use of AI in both individual and team contexts, the five papers in this symposium examine how individuals regard AI’s role in their work-related tasks. Our goal is to illuminate the circumstances under which AI is deemed beneficial or harmful, thereby better equipping employees, managers, and organizations to navigate the introduction and integration of AI technologies in the workplace. Our symposium will conclude with a discussion by Dr. Ella Glikson, who will share her insights and expertise on human reactions to AI.
The new era of industry 4.0 has empowered organizations to revolutionize the workplace through artificial intelligence (AI). As AI becomes more ubiquitous and ingrained in both organizational and daily life, new questions arise about the dynamics of human-AI interactions and its implications for management and society. The current symposium seeks to shed light on critical aspects of these AI-driven changes, taking a focused perspective on research at the intersection of technology and organizational behavior. The five papers featured in this symposium delve into the multifaceted and complex nature of human-AI interactions, collectively exploring how people navigate and develop relationships with AI systems. The papers investigate influential topics such as ethical beliefs and considerations toward AI, the impact of AI on individual attitudes and behaviors, and the evolution of human-AI partnerships within organizations. Together, the papers contribute to the growing body of knowledge on AI and human behavior, offering new insights into the challenges and opportunities that arise as people work in an increasingly artificial workplace.
Communities as groups of people and organizations with shared resources and common goals present a microcosm of highly interactive behavioral mechanisms. While communities share intrinsic motivation towards common goals, how different community actors prioritize and pursue those goals varies greatly. For example, individualism and global developments may trump trust and reciprocity, which creates tensions that are rich to study. In this symposium, we present recent works that examine phenomena related to decision-making for collective organizing in different community contexts, whereby we focus on community members and organizatons located in geographically bounded territories. Taking a behavioral perspective, we address several questions related to how different community actors, both on individual and organizational levels, make decisions that have an impact on the social and economic life of the communities. For example, how do information infrastructures affect the individual decision-making regarding the usage of resource commons under resource scarcity? How do interventions lead to the emergence of new organizations within communities that spur economic development? How do community actors define and pursue multiple, potentially conflicting, goals? Last, we critically discuss, how the strength of community's worldviews affect the performance of local organizations and the development of the communities.
This symposium tackles timely research questions on the subject of gender intersectionality, shedding light on the unexpected instances in which gender does (and does not) matter in intersectional contexts. Specifically, the current set of papers explores (1) the primacy of gender in social cognition among LGBTQ individuals; (2) whether gender normative stereotypes are equally attributed to men and women of different identities, including race and sexual orientation; (3) whether the “motherhood penalty” afflicts different racial groups equally; and (4) how age moderates gender attitudes, and vice-versa. We believe that this collection of papers helps push the gender research envelope into more robust, theoretical territory. In so doing, we hope to inspire a new era of gender research and theory, as well as intersectionality research more broadly.
Award Winners will be announced at the IM Division Awards and Recognition session.
This presentation will examine the varied dimensions of motivation in the public sector, from the interplay of public service motivation on creative outcomes, to cultural nuances in India, innovative work behaviors for organizational enhancement, and the influence of monetary attraction on ethical conduct.
This presentation will explore the landscape of transformational innovation across the public and nonprofit sectors, from the driving force of public values and feedback, through the integration of artificial intelligence, to the narrative strategies behind government reinvention, and the systemic scaling efforts addressing homelessness.
This presentation will explore the dynamics of organizational tension and paradox, examining how entities manage collaborative strain, the role of absorptive capacity in advocacy, the complex creation of paradoxes during legitimacy crises, and the unique contradictions inherent in public sector leadership.
This thought-provoking session explores the intersection of political ideologies and management amidst significant historical upheavals. Delve into the complexities of management thought during times of turmoil, where societal, political, and economic forces shape organizational practices and political ideologies.
SIM Best Business Ethics Paper Finalists present their work in this field advancing session. The SIM Best Business Ethics Paper Award recognizes exemplary business ethics scholarship.
This session highlights the importance of empowering employees in driving innovation. Topics include research avenues on employee engagement, talent development in remote work settings, and strategies for involving employees at all levels in innovation processes.
Focusing on leadership development, this session covers topics such as the impact of authentic leadership on organizational reporting, the role of shared leadership in project success, and the importance of dynamic leadership in influencing project outcomes.
This session delves into various leadership approaches and their effects on employee outcomes, focusing on authentic, spiritual, and humble leadership styles. It provides insights into effective leadership approaches' mechanisms and boundary conditions, ultimately contributing to a deeper understanding of how leaders can foster positive employee outcomes and create more supportive and engaging work environments.
This symposium sheds light on key developments in empowering leadership research as reflected in the following questions: When are leaders more vs. less likely to empower their subordinates? How does empowering leadership affect female and male employees differently? Is there a hidden dark side when it comes to over- or under-empowering employees considering the amount of empowering leadership wanted and received? Specifically, the presentations included in this symposium address how (i) leader temporal focus (Johnson, Mathieu, & Oh) and (ii) leader prosocial motivation affect leaders’ likelihood of empowering their employees (Buss, Kearney, & Metzger); (iii) how employee gender moderates the effect of empowering leadership on employee outcome expectancy and career related outcomes (Dennerlein and Wu); and, (iv) how mismatches between empowering leadership wanted and received could backfire and undermine the effectiveness of empowering leadership (Li, Kirkman, Tu, & Flynn). The discussant, Dr. Gretchen Spreitzer, will summarize themes across presentations, highlight future research directions, and lead an interactive discussion between presenters and audience.
The platform economy introduces novel challenges and opportunities at the intersection of organizational structure, stakeholder relationships, and societal impact (Ashford et al., 2018; Caza et al., 2022; Cropanzano et al., 2023; Fieseler et al., 2019; Kuhn & Maleki, 2017). Following the call for rigorous methodological research on platform workers (Cropanzano et al., 2023), this symposium sheds light on the career development of platform workers by taking central stakeholders (e.g., workers, requesters, platform) into account. The five contributions cover diverse methodological approaches (e.g., longitudinal qualitative interviews, longitudinal quantitative surveys, diary studies), investigating online and offline platform workers from different online labor platforms (OLPs) in Asia, Europe, and the US. We bring together researchers from different fields (e.g., economics, management, psychology). They investigate how platform workers experience working on OLPs and how such experiences shape their careers. The symposium’s contributions collectively deepen our understanding of the platform economy by addressing platform design (cf. presentation [P] #P1, #P2), psychological aspects, such as well-being, linked to the interaction of workers with the requesters (cf. #P3), the decision-making of workers within the platform economy and its link to the gender pay gap (cf. #P4), and by proposing a novel framework of Transactional Careers to better understand the complex career development of platform workers (cf. #P5). This symposium will provide a platform for exchange among scholars from different fields interested in the platform economy to contributes substantial scientific implications for platform workers, policymakers, and OLPs for their important endeavor to develop a sustainable digitalized labor market, considering the role of different stakeholders.
Over recent years, disruptive forces including global events (e.g., pandemics, economic turmoil) and the rapid innovation in technology (i.e., service robots and AI have introduced notable changes in the dynamics of service interactions between service workers and customers). These dynamic contextual shifts on the service frontlines necessitate comprehensive explorations congruent with the overarching theme of the upcoming 2024 Academy of Management Annual Conference, which emphasizes "innovating for the future." In response to these contextual shifts, it can be argued that there is a need for new theoretical lenses, examination of novel facets of customer mistreatment, and investigation of emerging mechanisms to unravel the complexity of customer mistreatment in evolving service settings. The aim of this proposed symposium is to foster discussion among scholars from multiple disciplines (e.g., HR, OB, Occupational Health, Marketing), with different theoretical and methodological perspectives, and conducting customer-mistreatment research in multiple national contexts (Australia, Canada, India, UK, and USA). By doing so, we aim to identify potential directions for the advancement of theoretical understanding, empirical research, and managerial policy with the context of the rapidly changing service frontlines.
This symposium addresses the challenge in advances in technology like generative AI and pandemic effects that have reshaped workplace dynamics and have made the future of work difficult to imagine by exploring complementary sides of these dynamics. It emphasizes the interplay of the dynamics between humans and technology, particularly focusing on the economic value of human interactions and the ethical implications of AI and technology use. Firstly, it explores ways that the economic value that is created by human interactions with other humans and with intelligent machines, can be measured and quantified. Secondly, it explores examples of how Generative AI and other technology platforms are trained by and used by humans in what arguably can be an exploitation of uninformed human participants who transfer their value to the owners of physical and financial capital. This echoes with the need to comprehend the personal development implications of AI in the workplace and how it affects employees, especially within the framework of post-COVID changes in personal values and ambitions. Thirdly, it discusses leveraging human and social capital to create financial value in the form of intellectual property, exploring the value of choice and risk diversification. It specifically highlights AI-enabled technology platforms that gather human interaction data thus providing insights and supporting individual professional development, thereby making the previously intangible “missing” information available and actionable.
This symposium explores the multifaceted motivations that drive people to work beyond monetary incentives. Firstly, the symposium investigates the effect of culture on monetary and psychological work motivations. Secondly, it discusses the role of professional pursuits in motivating people to work. Understanding and examining these motivations have significant implications for management theory and practices, regarding reward or incentive system design, job design, and improving employee well-being.
While management research has traditionally focused on how companies influence the natural environments, this symposium proposes that it is equally important to explore the reverse: can natural environments also exert a significant impact on companies? This shift in perspective can encourage management scholars to rethink management with nature in mind, examining how natural environments can influence organizations and their employees. Promising evidence has emerged to suggest that contact with nature can influence employees’ work efforts, novel thinking, task performance, and wellbeing. Despite the recent progress, many important questions remain unanswered. The presentations in this symposium aim to address those questions that can be of substantial interest to various divisions within the Academy of Management.
Governments in many countries strive to increase job mobility to respond to the major economic and technological changes affecting our labor markets. However, realizing this increase in job mobility is highly challenging because many labor markets are strongly rigid. Indeed, in many countries, the youth unemployment rate is fairly high – which points to challenging school-to-work transitions - while job-to-job transitions remain limited (e.g., ELF, 2022). The latter is particularly surprising because many workers feel trapped in their organization and express a desire to change jobs (TempoTeam, 2022). These observations point to important barriers to job mobility. Yet, to date, research on these barriers remains limited and scattered across various disciplines. In this symposium, we bring together four studies that examine important individual and organizational barriers to successful job mobility.
Our symposium delves into the multifaceted nature of conflict within teams, questioning how conflict hinders or enhances performance. It moves past previous research to examine conflict management through categorizations, and include socio-ecological factors, communication styles, and collaborative strategies. We explore people's preferences for conflict avoidance and strategies to foster cooperations. Integrating conversation research, we aim to understand how conversational behaviors affect conflict dynamics, offering new perspectives on team performance and innovation.
Religion is one of, if not the most important part of many employees’ identities. Because faith-based values, practices, and assumptions inform many customer and employee behaviors within organizational settings, it is productive to consider religion’s implications across multiple levels of analysis within the organization. Structured around micro, meso, and macro levels of analysis, this symposium addresses relevant research findings of religion at work. At the micro level we examine the differences in individual expressions of faith at work between managers and employees. At the meso level we examine the impact of religious employee resource groups on perceived meaning and DEI outcomes, the relationship between the religious mission of an organization and its employees’ experience of meaning, as well as how organizations’ religious identities may attract more diverse employees. Finally, at the macro level we examine how a religious best workplace certification connects with organizations’ ratings on online evaluation sites. Attendees from both applied and academic fields will benefit from a more well-rounded understanding of religion’s influence on organizational dynamics and outcomes.
The literature on organizational citizenship behavior (OCB) is a rich one that has been studied by numerous researchers. Despite the extensive body of work, scholars are still finding ways to meaningfully contribute to the OCB literature by challenging its long- held assumptions and finding new discoveries. The purpose of this symposium is to add momentum to the development of this line of research by bringing papers that address a few of the assumptions and identify novel research ideas in the area of OCB. Specifically, Chong and Wu introduce a novel predictor of OCB, external volunteering, thereby expanding the literature on OCB to include factors that are outside of the workplace. Lee, Lee, and Hu also explore a novel predictor of OCB, peer monitoring at work. They explain that how employees interpret others’ monitoring of them affects their decision to engage in OCB or incivility subsequently. Poulton, Lin, Tu, and Xu introduce a novel stakeholder in an OCB event—witnesses—to explain how “ambient” OCB can affect the witness’s engagement in subsequent OCB or counterproductive work behavior (CWB). Lastly, Lee, Ong, & Koval identify how OCB understood from the perspective of the recipient could result in negative responses depending on the setting and specific qualities of the OCB. The papers in this symposium demonstrate how researchers can continue to expand the OCB literature in meaningful ways.
The theme of this year's conference, Innovating for the Future, prompts scholars to address the challenges organizations face, including the persistent issue of inequality. We respond to the call to “unlock innovative insights and evidence-based contributions for a brighter future for workers, managers, organizations, and society at large” by presenting the results of five empirical investigations into stereotyping processes that contribute to inequality within organizations. Together, these studies provide new insights into the ways in which stereotypes affect organizationally relevant outcomes, how organizational leaders attempt to gain credibility to address diversity-related issues, and what evidence-based interventions can increase organizational diversity. In this symposium we present new research on stereotypes, with each project adding insight from a different perspective. First, we show robust stereotyping along a previously unexplored dimension, namely construal level, and its impact on real-world occupational representation and role allocation decisions (Paper 1). Second, we identify a novel consequence of gender stereotypes: journalists ask women CEOs more personal questions, and men CEOs more task-oriented questions, leading to different temporal focus: women are prompted to focus more on the past, and men – on the present and future (Paper 2). We then highlight the complex dynamics of stereotypes, demonstrating that common gender stereotypes can have opposing consequences depending on target characteristics: although dominant female (but not male) leaders are evaluated as less effective at lower levels of perceived competence, these gender differences are eliminated when leaders are perceived as highly competent (Paper 3). Rising awareness of the unique challenges women face in the workplace means that CEOs and other organizational leaders must credibly address women-related issues, from maternity leave to sexual harassment, despite organizational leaders being largely male in many industries. We show that one strategy - referencing their own daughters – enhances male managers' credibility on women-related issues. Yet, the belief that fathers of daughters are more gender egalitarian does not align with the actual gender attitudes of fathers (Paper 4). Finally, we unveil a novel intervention that makes clever use of a common decision-making bias to promote diversity without mentioning gender, race, diversity, or discrimination (Paper 5).
Redefining Leadership, Management, and Organization: A Call for Innovation and Inclusion Across Diverse Domains "Leadership is not merely about positions or titles; it's a perpetual commitment to innovation and inclusion, transcending traditional norms and shaping a future that celebrates diversity across all domains." - Dr. Jennifer R. Bishop In recent years, a discernible shift in the discourse surrounding leadership, management, and organizational practices has prompted a critical reevaluation of established norms. This transformative trend extends across diverse domains, from sports leadership to executive diversity in Fortune 500 companies and collaborative initiatives addressing social issues. These scholarly inquiries challenge traditional perspectives, urging a reconsideration of conventional approaches to leading, managing, and organizing. In sports leadership, the conventional emphasis on individualistic prowess attributed to franchise owners, team executives, and coaches has come under scrutiny. The paper "What constitutes a great leader in sports?" challenges this narrative, highlighting the organic emergence of effective sports leadership practices through the efforts of quality upper management. It underscores the importance of holistic, fluid, agile, mindful, strategic, and service-based leadership indicators adopted by upper management, transcending the narrow focus on wins and losses. This paper prompts reflection not only on preconceived notions of sports leadership but also on broader paradigms in leading, managing, and organizing. Turning our attention to executive diversity, the underrepresentation of African Americans in C-Suite positions within Fortune 500 companies stands as a glaring incongruity, Diversity, Equity, and inclusion programs, a disproportionate limitation persists, necessitating a critical examination of conventional paradigms. A comprehensive study, rooted in qualitative methodology, explores the factors influencing the advancement of African Americans into executive-level positions. Trust emerges as a key differentiator, challenging traditional notions of meritocracy and urging a paradigm shift in conventional approaches to leading, managing, and organizing for true diversity and inclusion. The exploration of collaborative initiatives addressing social issues further amplifies the need for rethinking conventional ways of leading, managing, and organizing. While collaboration has gained momentum, a significant gap in understanding persists, particularly in the context of the relationship between nonprofit organizations and the business sector within urban food deserts. The study delves into the multifaceted dynamics of organizational collaboration, challenging prevailing notions and urging a reconsideration of conventional paradigms in community development. Finally, the examination of white delusion within organizations reveals a critical focal point in the discourse on racial disparities. The Unmasking White Delusion: DEI model, developed within the framework of critical race theory, offers a comprehensive approach to address and dismantle white delusion. By systematically reviewing literature and aligning with the three phases of the model—denial, evaluation, and implementation—organizations are equipped to proactively confront and mitigate the adverse effects of white delusion, redefining conventional ways of leading, managing, and organizing for true diversity and inclusion. These diverse papers collectively call for a reexamination of conventional paradigms across various domains, advocating for a more inclusive, equitable, and innovative approach to leadership, management, and organization.
Today’s work groups face unique opportunities and challenges related to new ways of organizing and performing. This symposium aims to present an integrated set of studies exploring the frontiers of dynamic interactions within work groups, paying particular attention to the roles of power, status, and emotions. It features four research papers encompassing both theoretical and empirical approaches and using diverse methodologies and study contexts. To advance knowledge and provoke new directions in group research, we have also invited a distinguished scholar as the session discussant. Together, this symposium aims to encapsulate, encourage, and elicit scholarship that addresses a compelling set of questions concerning interaction dynamics in work groups, as well as how leaders and organizations may address their social, relational, and emotional opportunities and challenges.
This symposium delves into the complexities of emerging technological fields and market categories, and how they gain wider adoption despite their novelty and associated challenges. The symposium will include discussions on the various stages of their evolution, the dynamics of their legitimacy, their impact on existing structures and industries, and the relationships among various stakeholders. Scholars will scrutinize the theoretical aspects and practical implications of these emerging fields, providing invaluable insights for navigating these evolving landscapes. The discussions aim to provide insights into the complexities underpinning the birth, development, and growth of innovative fields and categories, acknowledging their role as fertile ground for theorizing.
This symposium brings together experts in natural language processing to demonstrate state-of-the-art applications of for analysing text within organisations. Recent innovations are used to understand fundamental topics for managers of the future - teamwork, leadership communication, institutional change, cultural diffusion, and diversity. The presenters will show how a modern toolkit for text analysis can provide innovative solutions to some of the most important problems in our field.
In recent years, social network scholars have focused their attention towards the behavioral perspective of network brokerage. In this perspective, extant research theorized how and when brokering or other network-related behavior may occur (e.g., Bailey & Levin, 2023; Carnabuci & Quintane, 2023; Obstfeld, 2005; Quintane, Wood, Dunn, & Falzon, 2022), what brokerage behavior looks like (e.g., Batjargal, 2010; Quintane & Carnabuci, 2016), and what strategic tendencies people may have in enacting brokering behaviors (e.g., Grosser, Obstfeld, Labianca & Borgatti, 2019; Halevy, Halali, & Cohen, 2019; Obstfeld, Borgatti & Davis, 2014; Soda, Tortoriello & Iorio, 2018). While scholars have conceptualized brokering behaviors as being distinct to brokerage position (e.g., Stovel & Shaw, 2012), it is assumed that the antecedents and consequences of being a structural broker may apply to agentic attempts to broker. However, this assumption may be erroneous, as those who broker may not necessarily be situated in brokerage positions (e.g., Smith, 2005), and the act of brokering (e.g. tertius iungens) in some circumstances, may even cancel out the brokerage position which suggests lesser benefits received (Kwon, Rondi, Levin, De Massis, & Brass, 2020). Thus, we believe it timely for social network scholars to theorize the cause and effect of brokering behaviors in its own right. This symposium aims to showcase the current research situated in the behavioral perspective of brokerage by asking: What factors may uniquely motivate the act of brokering? Second, what are the consequences in engaging in brokering behaviors? This symposium embarks on a groundbreaking journey through five distinct yet interconnected research streams, delving into the antecedents and consequences of brokerage behavior in networks. Employing a diverse array of quantitative techniques such as experiments and experience sampling methods at multiple levels of analysis, these studies reveal the criticality of brokerage behavior but also mark a paradigm shift in our theoretical understanding of network brokerage when a behavioral perspective is used.
Decades of sexual harassment (hereafter, SH) research largely focused on the harasser and target interactions. In this symposium, we open doors for new research directions in this domain by offering an array papers (three empirical and one review) that examined SH from third- party (i.e., bystanders, observers) and meta-organizational perspectives. Specifically, our papers extend SH research by considering social roles beyond the traditional harasser-target dyad, such as the bystander and observer roles, and by considering meta- organizational contexts where SH may be perpetuated by third parties in ways that are not effectively governed by intra-organizational mechanisms. The symposium discussant, Professor Anne O’Leary-Kelly, will integrate the papers and guide audience discussion toward future research directions. We aim to capture the spirit of the AOM 2024 theme – Innovating for the Future – by pushing researchers beyond traditional or stereotypical SH incidents toward the complex gray areas and undefined roles that still plague the modern work environment with the occurrence of SH.
The past decades have witnessed an increasing appeal for considering the critical roles individuals play in facilitating the building and leveraging patterns of social relations in organizations for their benefits at work in response to the extreme structural perspective, which regards individual behaviors, affect, cognitions, and other outcomes as the result of social structure in which individuals are embedded. Recent methodological advances and theoretical frameworks have opened the door for researchers to examine the interplay of individual attributes and social networks with greater fidelity. The papers in this symposium build on these recent developments. The result is a set of papers that explore the dynamic relationship between various individual attributes and intraorganizational networks and, in doing so, give a more accurate account of the reciprocal relationship between individual agency and social structure. Specifically, the first two papers explore the processes through which network brokerage and individual predispositions (i.e., personality traits and different types of brokerage orientations) mutually influence each other over time. The third paper investigates the dynamic relationship between work self-efficacy and help-seeking network ties and how the strength of this relationship is dependent upon a focal employee’s predisposition for self-monitoring. The last paper examines the effect of friends’ turnover on employees’ organizational commitment and how its direction and magnitude vary as a function of leavers’ organizational commitment and the stayers’ gender. These cutting-edge research projects aim to spur discussions on the complex and multifaceted phenomenon of the dynamic interplay between individual attributes and social networks.
This symposium explores topics at the intersection of secrecy and collaboration across firm boundaries. Firms manage their intellectual assets strategically, choosing between levels of secrecy and disclosure. Prior literature suggests that firms consider secrecy enables them to appropriate costly investments, but some disclosure is required to engage in markets for technology. While literature on external sourcing of inventions, in particular in the form of markets for technology, has grown over the past decades, evidence on how firms reconcile the widely reported preference for secrecy and collaboration across firm boundaries remains scant. In this symposium, we have assembled a set of three papers at the frontier of this literature and invited two top scholars in this area as the discussants. The symposium tackles questions such as: how do firms retain secrecy even while externally sourcing patented, disclosed inventions? Also, given that employees’ intra-firm patenting rates may respond to mobility constraints, how is collaborative patenting of IP affected when employees face more stringent mobility constraints? Finally, cross-firm collaboration is underpinned by information sharing and prior literature suggests firms relying on secrecy are forced to vertically integrate downstream. Then, can markets for trade secrets exist at all, and are they valuable? Presentations in this symposium will tackle these previously understudied questions, shedding light on the tensions and trade-offs in managing secrecy, disclosure, and external invention sourcing.
Although objective (e.g., earnings; Arthur et al., 2005) and subjective (e.g., career satisfaction; Seibert et al., 2013) career success has been extensively investigated in management and applied psychology (e.g., Ng & Feldman, 2014; Spurk et al., 2019), there is little understanding of this phenomenon in the context of individuals pursuing entrepreneurial careers (Seibert et al., 2024). This interdisciplinary symposium aims to address the following question: how can different groups of entrepreneurs achieve career success across the lifespan? To answer this question, we bring together four contributions by international research teams from various disciplines: careers, entrepreneurship, human resource management, and organizational behavior. In these contributions, authors focus on diverse groups of entrepreneurs, such as full-time, hybrid, and former entrepreneurs, and aim to advance the understanding of various objective and subjective dimensions of entrepreneurial career success. Examples of objective dimensions are becoming full-time entrepreneurs for hybrid entrepreneurs or securing a job for former entrepreneurs, while the subjective dimension may be described by multiple dimensions of satisfaction with entrepreneurial careers. Moreover, the authors also explore important contextual factors, such as political context, work design, and hiring discrimination, that might shape the career success outcomes of different groups of entrepreneurs. By bringing in contributions from different disciplines and different parts of the world, this symposium offers unique new insights into the career success of different groups of entrepreneurs and contributes to creating an interdisciplinary network of scholars that will move the research on entrepreneurial careers across the lifespan forward.
Despite the accumulated evidence of organizational culture’s importance to organizational life, there are still many pressing, unanswered questions about how culture plays a role in organizations' efforts to navigate an increasingly complex world. As such, more research is needed to showcase new forms of organizational culture, new mechanisms that explain how cultures strengthen or weaken, and new outcomes that organizational cultures promote in modern markets. In particular, there is a need to broaden thinking about how culture might help organizations to survive - and thrive - in complex and unstable environments. In this vein, the papers in this proposed symposium examine new frontiers in organizational culture and examine how organizational cultures emerge, change over time, and create unique, often counterintuitive outcomes for modern organizations.
Organizational agility has emerged as a critical capability that has allowed organizations to successfully innovate within VUCA (volatile, uncertain, complex, ambiguous) contexts. However, agility as a construct remains underdeveloped with regard to behavioral or “human” dimensions. This symposium focuses on papers that advance understanding of the human dimensions of agility by covering topics related to construct development, leadership and entrepreneurial antecedent, enablers and barriers, and the potential dark side of agility.
Scholarship and practice are both increasingly engaging with justice in the face of a wide range of social, economic, and environmental harms, with most scholars theorizing in the realms of philosophy, politics, and legal studies. However, management research on justice up to this point has primarily only focused on justice within the boundaries of organizations. In this symposium, we provide an opportunity for management scholars to expand their understanding of justice and consider a few avenues for innovation. We organize our symposium around a systematic and integrative review of justice, with the following three empirical presentations each exemplifying one of the review’s emergent insights for innovative research. Our discussant will close the symposium by briefly engaging the presenters and audience in a conversation around the role of business in advancing a more just future.
Award Winners will be announced at the IM Division Awards and Recognition session.
This presentation will share research on the factors driving donor contributions in nonprofits, as we examine how transparency, executive compensation, technology, and the principles of compassion organizing influence giving behaviors.
This presentation will share research on government accountability mechanisms with an analysis of digital information behaviors, the perception of transparency policies, the interplay of formal and informal accountability, and local government reactions to performance incentives.
This session explores the historical context of technological innovation and knowledge diffusion, investigating the factors that drive the spread of innovation across borders and industries.
SIM Best Paper Finalists present their work in this dynamic session showcasing leading-edge scholarship. The paper receiving this award is recognized for its relevance to SIM, contribution to the field, methodological or theoretical rigor, and overall compelling presentation.
This session investigates the role of religion and religious values in shaping corporate social responsibility (CSR) practices, entrepreneurial intentions, and business education.
Emotions have important implications for social interaction in the workplace. However, research has primarily focused on the effects of non-verbal displays of one’s own emotions and responses to the emotions of others. Important questions remain regarding the consequences of how individuals talk about their own emotions and the emotions of others at work. The five papers presented cover a broad range of interrelated topics (e.g., collective emotion regulation, verbal emotional expression) and represent different theoretical and empirical perspectives. Our discussant, Stéphane Côté, a leading scholar in the study of emotions, will close our session by offering a synthesis of papers and discussing with the audience future directions for the study of talking about emotions in the workplace. Through this symposium, we aim to generate new insights about how scholars can continue to study and improve the research on talking about the emotions of oneself and others at work.
This symposium features scholarship on how organizations engage with political processes, including how organizations work to actively shape their legal or political environments. Papers in this session consider interactions between firms and other organizational forms, including courts, governments, and non-governmental organizations. The four papers in this symposium propose a framework for theorizing about institutional variation in stakeholder governance, consider how political polarization affects the U.S. hydraulic fracturing industry, investigate corporate contributions to judicial elections, and examine firm-state disputes in international investment.
This symposium explores how organizational factors affect the adoption of predictive technologies (e.g., AI, algorithms, and IoT sensors) and the performance implications of utilizing such technologies in innovation contexts. Four empirical studies in this symposium investigate how the successful use of predictive technologies relies on the interplay between organizational factors such as domain knowledge, existing resources, and flexibility, and task characteristics such as knowledge generation, evaluation, or implementation. These studies explore antecedents and outcomes of using predictive technologies in diverse sectors such as pharmaceuticals, entrepreneurial finance, mutual funds, and video games. Methodologically, these studies employ rigorous data collection, robust empirical designs, or carefully controlled field experiments.
Recent times have seen a surge in societal and organizational disruptions - all posing critical justice events for organizations. This casted a stark light on organizational responses, managerial behavior, and employee experiences. Gathering an international panel of scholars from Australia, Canada, Finland, the Netherlands, and the United States, our symposium, "Dealing with the Aftermath of Critical Justice Events," navigates the multifaceted challenges faced by organizations today, thereby “Innovating for the Future” and potential disruptions to come (Academy of Management, 2024). Combining various methodological approaches, each paper spotlights a critical justice-event, including (a) contrasting employees’ and managers’ choice of beliefs and strategies in the wake of managerial inaction, (b) the aftermath of employees’ voice behavior that failed to gain the endorsement of managers, (c) how the repeated exposure to mass layoffs in an entire industry affects emotional, moral and job-related concerns of various actors, (d) coworkers’ work-related mistrust after lifting the Covid-19 lockdowns and its implications for deviance and socializing, and (e) how leaders seek institutional redemption for sins of the past exemplified by organizational scandals from Canada, Germany, and the United States. Dr. Joel Brockner, esteemed for his fundamental contributions to the management discipline broadly and justice events specifically, will conclude the symposium with an engaging, interactive discussion that highlights key insights and future research directions. Interweaving recent disruptive events with scientific inquiry, this symposium delivers critical insights into the aftermath of crises and actionable solutions crucial for institutional redemption, interpersonal relationships, and individual behavior in a post-crisis landscape.
Existing work on ally development recognizes that self-identification as an ally does not make a person an ally (Carlson et al., 2020; Salter & Migliaccio, 2019), but simultaneously often treats identifying as an ally as an outcome rather than a unique and flexible social identity. However, some recent work has started to reconceptualize ally as an identity that individuals may or may not adopt for themselves that may change over time (Martinez et al., 2023). Importantly, in their ally identity development model, Martinez and colleagues (2023) argue that how an individual conceptualizes their identity as an ally influences the kinds of ally behaviors they may engage in and the effectiveness of those behaviors. Therefore, while ‘ally’ is not an identity that individuals can (or should) self-identify as, developing one’s identity as an ally may have important implications for engagement in effective ally behaviors and increasing positive outcomes for people with marginalized identities. Given this paradox, this symposium aims to provide novel theoretical and empirical insights that advance our collective understanding of how individuals construct, change, and navigate their own identity journeys as allies and the specific ways this ally identity may influence both perceptions of ally behavior from allyship targets (i.e., marginalized groups) and enacted ally behavior by allies themselves (i.e., privileged groups). This symposium synthesizes management research at the cutting edge of allyship scholarship with the aim of transforming how we think about allyship in the workplace and society more broadly.
The last two decades have seen a significant uptick in research on meaningful work, defined as work that is purposeful and significant. Prior work has established the link between experienced meaningfulness and positive organizational and employee outcomes, revealed how workers can make their jobs more meaningful, and illuminated numerous downsides of experiencing one’s work as meaningful. Recent reviews highlight that meaningful work has become a central topic in the organizational literature. At the same time, these reviews also highlight several limitations that currently hold the field back, including a predominant focus on calling orientations, an assumption that work orientations are static, a lack of standardized definitions and measures, and limited generalizability. Having now firmly established its place in the organizational literature, we believe it is time to “take stock” of where we are and, with a thought to addressing these limitations in mind, set the foundation for the next generation of meaningful work research. This symposium aims to take a step toward addressing this gap. It features the work of 13 early career researchers whose work begins to build on and move beyond these limitations. Guided by experienced scholars who will act as discussants, we hope this forum will encourage dialogue that will guide and enhance the next generation of meaningful work research. By showcasing diverse methods and topics, we also aim to attract scholars beyond the meaningful work community, fostering new perspectives and integrating them into the field.
Amidst the transition to a post-industrial economy and the rise of nonstandard work arrangements, researchers have been encouraged to follow the flow of work—and workers—from organizations toward more modern (and increasingly prominent) forms of organizing like occupations. Questions abound, however, with respect to how identity work—the forming, repairing, maintaining, strengthening, and/or revising of one’s self-concept—is conducted outside of traditional organizational structures and, further, the extent to which existing theories accurately describe the full breadth of identity work in such contexts. This symposium aims to highlight ongoing research on identity work in the new world of work—i.e., occupations and their occupants—with a specific emphasis on comparing and contrasting identity phenomena in occupations with existing theory. To advance our thinking on this important topic, we bring together a diversity of research (and researchers) to help explicate this increasingly prevalent phenomenon.
As an integral part of today's technological landscape, artificial intelligence (AI) is rapidly becoming part of creative knowledge work, bringing innovation to organizations. With the capacity “to learn, adapt, and act” independently of human instructions, AI can mimic human thought processes, behavior, and decision-making. This technological advancement transforms AI into "agentic IS artifacts", exemplified by recent generative AI tools like ChatGPT and Midjourney, which promote idea generation and knowledge work. Generative AI challenges the uniqueness of human creativity, as it becomes capable of performing tasks once thought exclusive to human cognition; for example, recognizing patterns, generating images, understanding natural languages, and creating artwork and music. Accordingly, literature on technology and innovation management has started to explore the impact of AI on various aspects of innovation, such as open innovation, digital transformation, disruptive innovation, innovation processes, and practices. Following these, there is a growing interest in understanding how generative technologies transform the nature and organizing of creative work. In light of the need to understand generative AI and its impact on creative processes, the symposium seeks to advance scholarly understanding and foster discussions on recent perspectives and insights around the implications of AI. The integration of AI into knowledge and creative work necessitates an evaluation of the legitimacy of human and machine knowledge work, the relationality of human and machine knowledge, as well as the differences between human and machine generated output. As such, the symposium provides a timely opportunity for scholars to engage in conversations about the present and future of work in the era of AI. The symposium features five paper presentations and an integrative discussion, which will explore how generative AI technologies shape organizational innovation processes, in both desirable and undesirable ways, and integrate different views that provide avenues for future research.
This symposium covers diverse aspects of the relationship between sleep, work performance, and well-being. The first study investigates the influence of entrepreneurs' creative work on entrepreneurial action, revealing that daily variations in entrepreneurial activities are linked to creative work, particularly when entrepreneurs experience poorer physical recovery. The second study focuses on professional handball players, finding that muscle soreness is associated with poorer sleep outcomes, with deep sleep quality significantly mediating the relationship between muscle soreness and cognitive focus. The third study explores the connection between nightly variations in sleep quantity and quality, particularly REM sleep, and improved employee task performance. The fourth study delves into the impact of sleep quality on work demands, highlighting the role of individual beliefs about sleep and proposing that addressing these beliefs could enhance workplace well-being. Lastly, a time- lagged design study reveals a bidirectional relationship between sleep and counterproductive work behaviors, challenging the assumption of a unidirectional link and demonstrating a complex, reciprocal relationship over time. Overall, the studies contribute valuable insights into the interplay between sleep, work-related outcomes, and well-being across different professional contexts, and inform setting up the work-nonwork interface in a way to maximize beneficial individual outcomes (focus, creativity, performance) and minimizing negative ones (strain, depletion, counterproductive work behavior). Taken together, themes of work-nonwork spill-over effects, conceptualizations of performance across contexts, demands/control and resource replenishment, and human sustainability emerge, and also a more objective approach of capturing sleep in natural settings using validated wearable devices with a longitudinal approach, comparing these to self-perceptions and individual beliefs of sleep.
This symposium leverages the context of community foundations (CFs), public charities that raise and distribute philanthropic funds in a defined geographic place to meet broad community needs, to examine how community foundations pursue change towards justice philanthropy in light of an environmental context that increasingly politicizes DEI. Specifically, papers in this panel conceptually explore the relationship between power and philanthropy, describe the institutional logics shaping justice philanthropy in community foundations, and empirically examine community foundation practice to advance social equity and justice.
In this symposium, we consider the beliefs and behaviors that impact how leaders provide development, ultimately aiming to help leaders create more developmental organizations. In particular, we advance research on developing development by examining how these core beliefs and behaviors underlie the following questions:1) What are the different forms of developmental activities that enable individuals to learn and grow? 2) Who can provide sources of development?, and 3) How is development provided? ). The symposium program brings together research on feedback, advice, and coaching, and considers activities ranging from informal interactions (e.g., seeking feedback or advice) to formalized processes (e.g., annual feedback processes and structured coaching conversations). By bringing together these papers, we enable our field to think more holistically about the wide range of ways people receive development in organizational life with an eye towards improving its outcomes.
Geography plays an important role in firms’ decision-making and consequent performance. Firms choose geographic locations for a variety of reasons, such as expanding to new markets, accessing new resources—including knowledge and human capital—or benefiting from positive agglomeration spillovers (Shaver and Flyer, 2000). Yet, understanding the relationship between firm strategy and geography is challenging, given variations in competition levels, regulatory intensity, and other institutional factors across different geographic markets and over time. The objective of this symposium is to bring together a diverse set of papers and scholars interested in the intersection of geography and strategy. The symposium highlights four papers related to how geography shapes firm knowledge flows and innovation, as well as firm location choices.
Recently there has been a growing interest in the topic of scaling from both academia and practitioners. However, our knowledge of the processes that lead to scaling, as well as their implications for organizational design, ecosystems, human capital management, and corporate strategies, remain significantly understudied. The proposed symposium addresses this pressing challenge by bringing together a set of scholars from diverse research streams to advance our understanding of how firms undertake scaling strategies by both enabling scalability in their businesses and mitigating constraints to scaling. The papers in this symposium have different foci with respect to the symposium theme, including one conceptual work, one theory-building case study, and two empirical studies. The papers are also different in their focal research problem, including issues related to the scaling lifecycle, challenges to scaling in less “hospitable” locations (e.g., outside Silicon Valley), human capital strategies for scaling, and scaling-related acquisitions by startups. We suggest that through a combination of complementary perspectives the proposed symposium advances a more comprehensive and nuanced view on the scaling phenomenon and creates a platform for further research on the topic.
There are moments in life when we feel as one. When we share a laugh, high-five after a win, clap in unison with a huge crowd in a concert, dance, and even when watching an emotional moment on TV. These are times we feel together. Times we are in sync. Such moments and feelings have sprung the curiosity of academics and gave rise to the research field of interpersonal synchrony - the temporal coupling of relationship-relevant events between partners. Interpersonal synchrony is essential for bonding since it functions as an evolutionary ‘social glue’ – a natural, organizing mechanism, that coordinates the ongoing exchanges of sensory, hormonal, and physiological stimuli. In its infancy, synchrony research focused on dyadic relationships - parent-child, romantic couples, etc. Understandably, teams and organizational researchers have gradually taken an interest in studying the function and antecedents of neurophysiological synchrony in teams in a variety of contexts and with many issues in mind (e.g., team dynamics and outcomes). In this symposium, a diverse group of scholars would share insight from cutting-edge, large-scale scientific endeavors on teams, in and out of the lab. We will discuss synchrony in multiple physiological modalities, such as heart rate and specific brain activity patterns, and what each could add to our understating of team processes while focusing on issues such as team dynamics, leadership, composition, emotion regulation, and performance. Thus, we hope to contribute both to our current understanding of teams, as well as share hands-on experience in how team scholars and professionals could use similar practices in their respective fields and environments.
Identity is crucial for our understanding of how and why individuals categorize themselves as leaders. Leader identities are dynamic, and they can shift momentarily due to internal and external influences. Theoretical and empirical evidence to explain how and why identity influences the leadership process is currently limited. Accordingly, there is a need for further theorizing and investigation into the antecedents, situational triggers, boundary conditions and outcomes of leader identity dynamics. As well as further validation and precision of measurement tools. We aim to fill these gaps in the literature by integrating the conceptual spaces of identity threat and impostorism as complementary perspectives to explain how and why leader identities change. Through a combination of five theoretical and empirical papers, this symposium contributes to the field by examining the influence of identity conflict and enhancement on meaningful work, unearthing the triggers of identity threat, testing the effects of leader identity and impostorism on wellbeing, enhancing the measurement of leader impostorism and offering new directions for authentic leadership theory. To conclude, an expert in the psychology of identities in organizations will synthesize and critically review the insights from the five presentations to kick off a fruitful discussion with the audience.
Recent scholarship indicates renewed interest in the intersections between political life and cultural production. Polarization (Rawlings & Childress, 2023), boundaries (Oshotse, Berda, & Goldberg, 2023; Godart, Hsu, & Negro, 2023), and associations (Goldberg & Stein, 2018) that initially manifested in the political sphere have begun to play out in cultural production and consumption. In this symposium, we bring four papers together that explore the intricate relationship between culture and political dynamics within the realms of creative industries. Each paper focuses on expression, either in art or politics, and highlights organizational and social factors that impact such expression and drive further important ramifications in markets, organizations, and society. Collectively, they call attention to the growing intersection between the two realms of social life and offer implications for management theory and practice. Hsu, Kovács, and Sharkey investigate how gatekeepers in the literary world influence artistic expression, driving a balance between conformity and differentiation among artists. Byun's research examines how artists penetrate non-local markets in the popular music industry and investigates the impact of their initial entry strategies on subsequent behavior and performance within these markets. Lee, Kim, and Li explore the intersection of art and politics, examining the career impacts on artists entangled in political blacklisting scandals in South Korea. Oshotse, Yeaton, and Srivastava present a study on the effects of public opinion expression on political polarization and entrenchment. Together, these papers offer novel insights into how creative industries navigate the complex interplay of art and politics, highlighting both the challenges and opportunities arising from this dynamic relationship.
Accumulated evidence suggests that men and women systematically differ in the patterns of social relations they establish and the benefits they obtain from networks. While increasing efforts have been put into exploring the resource- and signal-related mechanisms underlying the structural origins of gender inequality, they remain fragmented and lack depth and granularity. Scholars are clearly aware of these deficiencies and call for a more comprehensive conceptual framework to integrate different sources underpinning gender differences in network development and utilization. Moreover, understanding how network advantages leak for women requires moving beyond merely focusing on general resources and signals transmitted via network ties. Rather, future research should seek to differentiate between these resources and signals based on their attributes and then investigate how these differences will be reflected in their functions in influencing people’s cognitions, affects, behaviors, and workplace outcomes. In response to these emerging discussions, our symposium brings together four cutting-edge research projects on gender differences in resources obtained from networks and signals derived from patterns of social relationships. This line of work provides a promising starting point for the contingencies under which women’s network disadvantages can be alleviated, closed, or even overturned. For example, our conversations can provide advice to women on how to strategically shape their social relations and exploit network-related advantages for their work performance and career development without incurring the development of negative internal feelings and undesirable external responses from others.
Strategy and organizational theory scholars have long recognized the pivotal role that intra-organizational interdependence plays in guiding organizational design and search. Intra-organizational interdependence manifests as tradeoffs and complementarities between subsystems within complex organizations, thereby both producing challenges for coordination and presenting opportunities for synergy. These processes have deep and broad implications for corporate strategy, technology innovation, and entrepreneurial strategy. While being a central topic in strategy and organizations literature, empirical research on intra-organizational interdependence remains limited, partially due to methodological challenges in collecting data on intra-organizational interdependence and identifying its impact. However, in recent years, new tools, methods, and datasets have become available, providing promising opportunities to advance both the empirical investigation and theoretical insights into intra- organizational interdependence. Therefore, this symposium aims to promote conversations between scholars conducting theoretical and empirical research on intra-organizational interdependence. In particular, we bring together a group of leading scholars who will exchange their insights on key theoretical questions in intra- organizational interdependence that may be informed by empirical research and what novel data/methods can be exploited to make inroads into answering these questions.
Promoting Diversity, Equity, and Inclusion (DEI) is crucial for organizations, yet these efforts can inadvertently lead to negative consequences for women and racial minorities. This symposium aims to delve into the underlying mechanisms of these unintended outcomes and highlight effective solutions. By inviting leading scholars in this domain to share ongoing research, this platform seeks to dissect the complexities of DEI implementation, paving the way for more nuanced strategies. It also aims to identify proactive measures to minimize negative impacts and amplify positive outcomes. With a forward-looking approach, this symposium endeavors to shape the future trajectory of DEI research and practice, offering valuable insights for fostering inclusive and equitable organizational environments.
As described in decades of authenticity research, there are numerous psychological and social benefits to authenticity in and outside of the workplace. For example, authenticity is a robust predictor of subjective well-being (Sutton, 2020) and higher quality relationships (Brunell et al., 2010; Le & Impett, 2013). In addition, experiencing authenticity at work can increase engagement with work tasks (Bailey et al., 2023; Cable et al., 2013), less depleted (Reis et al., 2016), and even increase work performance (Van den Bosch & Taris, 2014). For those in leadership positions, authenticity reaps significant benefits in terms of increasing support (Steffens et al., 2021) and commitment by followers (Leroy et al., 2012). Indeed, “authenticity” was Merriam-Webster’s word of the year in 2023, suggesting a strong societal hunger for understanding the topic and its application in personal and professional life. Given these seemingly numerous benefits to authenticity, less is known about how individuals can access or increase authenticity (Beer & Brandler 2021) and the identity-based constraints surrounding who can be authentic (Martinez et al., 2017). Even more crucially for workers, the nature of authenticity in constrained roles, demanding organizations, or challenging identities remains elusive. Given this, the goal of this symposium is to bring together a set of researchers seeking to understand authenticity in context, specifically situating authenticity in specific roles, identities, and situations. By positioning authenticity in terms of social demands, our findings provide concrete prescriptions on the antecedents of this important construct. We have curated a broad collection of studies which consider the concept of authenticity at various levels of analysis and using various methods, and which address the key points of identity and organizational constraints in distinctive yet complementary ways. We believe that this symposium will offer a productive opportunity to consider how the pursuit and achievement of authenticity in the workplace is enabled and undermined, pursuant to important scholarly and practical innovations in the study of authenticity at work.
Award Winners will be announced at the IM Division Awards and Recognition session.
This presentation will examine the efficacy of social capital among leadership during disasters, the challenges of jurisdictional boundaries in policing, the strength of purpose-oriented networks, and the potential of place-based collaborations for impactful cross-sectoral work.
This presentation will explore the dark side of public workplaces, sharing research on the nuanced relationships between supervisor humor and employee well-being, moral disengagement and workplace bullying, police misconduct and community trust, and public sector stereotypes and job appeal.
This session explores the intersection of spirituality, religion, and business through various philosophical, empirical, and applied lenses. It brings together diverse perspectives to foster a rich dialogue on the ways in which spirituality and religion can contribute to more meaningful, ethical, and socially responsible business practices.
Generativity, defined as the motivation for developing the next generation of the workforce, remains an underexplored yet pivotal facet of organizational dynamics. Workplace generativity emphasizes developmental relationships and organizational sustainability. Experienced leaders pass on knowledge, empowering younger workers through mentoring and reciprocal assistance. The symposium delves into the multifaceted nature of generativity within the workplace, addressing its significance in shaping individual legacies, fostering organizational growth, and nurturing future generations. The discussion emphasizes the proactive management of legacies in organizational contexts, challenging conventional perceptions of departing employees and advocating for intentional legacy construction. By prioritizing generative behaviors, individuals can influence their organizational imprint positively and contribute to the development of successive cohorts within the workforce. Generative mindsets can be activated, underscoring how such situations can catalyze a paradigm shift towards mentoring and nurturing the next generation, thereby enriching succession planning strategies. Legacy motivation can help to proactively align legacy building behaviors with personal values that support prosocial behaviors, future-oriented perspectives, and collaborative endeavors among employees. The double-edged nature of legacy motivation and generativity sheds light on altruistic aspects while unearthing potential unintended negative consequences. Collectively, these presentations underscore the pivotal role of generativity in shaping organizational cultures, fostering knowledge transfer, and fortifying intergenerational relationships within the workplace, thereby highlighting avenues for further research and practical implications in organizational settings. Keywords: Generativity, Legacy, Intergenerational Behavior, Prosocial, Mentoring, Succession Planning
As management scholars have attempted to paint a more complete picture of the employee experience, the connection between the work and nonwork domains remains a large part of the conversation. While a vast collection of research focuses exclusively on an employee’s work- specific factors, an ever-increasing body of literature acknowledges that the work and nonwork domains consistently spill over into one another (Edwards & Rothbard, 2000; Greenhaus & Beutell, 1985; Greenhaus & Powell, 2006). The literature has long recognized that these domains can come into conflict with one another while simultaneously enriching each other. Yet, the interplay between personal and professional has become increasingly complicated for the modern employee. Changes in the shape and structure of both the family and work domains have proven that these domains are not as static as once thought (Powell, Greenhaus, Allen, & Johnson, 2019). Instead, employees exist beyond the tight bounds of a single work domain and family domain with a spouse and kids. In response, the study of these domains has attempted to look beyond the common parameters of conflict and enrichment and turn instead to the lived experience of individuals as they traverse between the domains. Indeed, the latest concentrations on specific populations, such as breastfeeding mothers (Gabriel, Volpone, MacGowan, Butts, & Moran, 2020), or on specific activities in the nonwork domain, like exercise (Calderwood, Gabriel, ten Brummelhuis, Rosen, & Rost, 2021; ten Brummelhuis, Calderwood, Rosen, & Gabriel, 2022), inform that the nonwork domain contains a wide range of experiences. Recognizing these changes for employees, our symposium takes new angles to common types of spillover (including leisure activities’ influence on work performance and the crossover effects from partners) while also considering new types of social interactions (such as online dating or participating in team-based leisure activities) that spillover in distinct ways. Through these explorations of spillover, we aim to provide novel examples of how the nonwork domain affects the work domain that better represents the modern workforce. Specifically, the papers in our symposium explore well-being outcomes of dating app usage, in-role and extra-role behavioral outcomes of partner sacrifice, proactivity benefits of hobby job participation, and team learning outcomes of team-based leisure activity participation.
Given the prominent role of leaders in the workplace, accumulated research has demonstrated that leaders have consequential influences on important employee outcomes. More recently, our understanding of leadership has been further refined by emerging research taking a leader-centric perspective. Extending this line of research, as well as in recognition of the importance of identifying challenges leaders face to enhance their effectiveness and well-being, this symposium showcases four papers that each explores a unique challenge that leaders need to cope with while carrying out their responsibility. To provide a comprehensive view of research in this trend, we feature papers that each represents one of four leadership research categories proposed in Carton’s (2022) leadership framework. Following the presentations, Trevor Foulk—a scholar who has pioneered research in this area—will provide an overview of future research avenues and lead the audience in an interactive group discussion.
Global political instability, economic fluctuations, health pandemics, and rapid technological advancements have contributed to an increased sense of job insecurity among workers worldwide. Against this backdrop, this symposium brings together five evidence-based presentations, laying the foundation for the future of job-insecurity research. The first two presentations focus on non-traditional behavioral outcomes of job insecurity by examining its relationships with territorial behaviors and knowledge hiding behaviors. Meanwhile, they leverage novel theorical frameworks to understand the underlying mechanisms of job insecurity and propose different moderators in altering the consequences of job insecurity. To cope with job insecurity from one’s full-time job, the third presentation examines whether side hustles may reduce the initial level and the slope of job insecurity trajectory. Building on the growing usage of robots, the fourth presentation examines how, why, and when robot (physical and psychological) anthropomorphism (i.e., human-like appearance and autonomy) may impact employee perceived job insecurity. The final presentation develops a new conceptualization of job insecurity — technology-induced job insecurity, and examines whether, how, and when it may directly and indirectly impact employee in-role behaviors and organizational citizenship behaviors via burnout. Together, this symposium presents innovative research findings aimed at understanding and addressing the persistent problem of job insecurity.
This symposium draws attention to novel insights around how employees navigate boundaries in the new world of work. The four papers included in this symposium move beyond the traditional treatment of boundaries at the domain level of work and home (or in some cases work and family) to introduce a much-needed nuanced view of boundaries around tasks, digital technology, diverse teams, organizations, and multiple role-demands. First, Lauren Howe will present a paper investigating how workers make decisions about controlling (i.e., limiting access to or revealing) aspects of their identities in video calls, which shows important disconnects between what workers experience as authentic and what observers perceive as authentic. Second, Laura Giurge will present a paper documenting the performance and well-being benefits of crafting temporal boundaries around work and non-work activities. Third, Zoe Jonassen will present a theoretical paper on the conditions and practices that enable boundary-spanning teams to learn and innovate across organizational boundaries even when collaborations fail. Finally, Philip Rogiers will offer a theoretical paper on how people navigate multiple role demands by engaging in “bounded contributions”—that is, restricting one’s time spent across various roles—to navigate a progressively more boundaryless world made up of multiple competing role demands. Collectively, these papers aim to spark conversations that recognize emerging aspects of boundaries. More broadly, this symposium illustrates how ignoring the diverse and complex nature of boundaries, enhanced in part by technology and workplace innovations, can be costly for employees and organizations who want to maintain a competitive advantage as well as for management scholars who care about expanding our understanding of how technology and workplace innovations are revolutionizing boundaries among different aspects of our lives.
Based on the theoretical insights of three seminal books - Administrative Behavior (Simon, 1947), Organizations (March & Simon, 1958), and The Behavioral Theory of the Firm (Cyert & March, 1963) - the Carnegie perspective continues to have a profound influence on the study of organizations (Audia & Greve, 2021; Gavetti et al., 2012). A key feature of this theoretical perspective lies in its orientation toward process-oriented models of the firm. Key concepts and mechanisms such as bounded rationality, search, the dominant coalition, and standard operating procedures all share a concern for “how certain events and experiences set in motion processes of decision making, routine development, or routine selection that change organizational behavior” (Argote & Greve, 2007: 338). Although individuals level processes are prominent in these processes, the individuals who populate organizations are treated in abstract terms. One could argue that the implicit idea behind much of the early theory is that individual level differences do not warrant consideration given their minimal impact on the predictions. The objective of this symposium is to highlight some of the recent work done within the Carnegie perspective that couples a concern for process theorizing with a recognition of the influence of individual differences. The studies featured in this symposium build on an emerging new wave of work that has started to highlight the ways in which individual differences expand in important ways the predictive power of some of the central processes within the Carnegie perspective. Recent examples are: Gaba et al. (2023) who examine how the prior experience of managers influences their decisions in response to low performance; Audia, Rousseau, & Brion (2022) who focus on the influence of CEO power on the choice of social comparisons for the evaluation of performance; and Stumpf-Wollersheim et al. (2023) who study the effect of two emotions, sadness and fear, on routine development. Since individuals generally make organizational decisions in teams, we have included in the symposium also projects regarding how individuals prioritize diverging goals in teams and how they form beliefs that become the foundation for shared knowledge systems. To understand how organizations adapt to their environment, we need to understand how individuals make decisions, how individuals interact with each other in teams, and how individual differences contribute to an understanding of the key building blocks underlying organizational adaptation. This symposium offers a broad array of contributions illustrating diverse approaches to the study of these issues.
Organizations are increasingly using algorithms to aid with decision-making. However, these algorithms often ignore human psychology, which can lead to both biased algorithms and missed opportunities. The first set of presentations focuses on how algorithms learn from human behavior data. They show how training algorithms on human behavior data without taking psychology into account can lead to unintended consequences, such as discrimination in resume screening or distorted social perceptions fueled by social media algorithms. The latter talks study how employees learn from algorithms. They uncover insights into how people leverage algorithmic advice in real-world situations versus hypothetical scenarios, and present a method for using algorithms to generate novel hypotheses about behavior.
Although women make up about 47% of the U.S. labor force (U.S. Bureau of Labor Statistics, 2023), there is still a gender gap in diverse contexts. For example, only 2% of venture capital (VC) funding is received by female founders (TechCrunch, 2023), and females remain significantly underrepresented in computer (25%) and engineering (15%) jobs. Scholars have proposed various reasons to explain this gender gap (Woehler, Cullen-Lester, Porter, & Frear, 2021). The first explanation is that gender shapes resource generation: there is a direct gender gap in terms of creating and gaining resources. The second explanation is that gender shapes resource utilization: even when men and women have the same access to resources, they yield different degrees of returns. Thus, our integrative symposium revisits gender differences in resource generation and utilization, contributing to the theoretical development of gender. Building on the two overarching explanations, we bring together five papers that offer new theoretical developments and deepen our understanding of gender in diverse contexts. Specifically, these papers push the knowledge boundaries forward in two dimensions. First, regarding resource utilization, the first half of papers will explore how females, after taking elite positions in universities (e.g., professors) and public firms (e.g., directors), yield different influences on individual careers and firm strategies. Second, concerning resource creation, the second half of the presentations will help us to better understand why the gender gap (or premium) exists in the labor market and entrepreneurship contexts.
This symposium seeks to explore morality within organizational contexts, specifically examining it as a system of rules that impact cognition and behavior. This exploration pivots away from traditional views that associate morality strictly with personal values and identity, instead proposing that morality can be effectively understood through the lens of rule-based systems. Presentations will delve into how these systems influence ethical behavior in organizations and how individuals cognitively process and evaluate the legitimacy of rules. The symposium will cover novel research insights into the legitimacy of rules, the moral underpinnings of rule compliance, and the implications of rule codification on behavior in organizations. It will also investigate the dichotomy between compliance and agency approaches in organizational ethics, and the psychological and organizational outcomes of adding or subtracting moral rules. The findings aim to contribute to a more nuanced understanding of moral psychology in organizations and offer significant implications for leaders and policymakers. The symposium seeks to be a comprehensive overview of morality as a system of rules, from individual psychology to national policy, aiming to stimulate discussion about the organizational benefits and costs of this perspective.
The symposium makes substantial contributions toward elucidating the influence of social class in the workplace. From exploring the social costs of upper-class networks to the trust dividends of upward mobility, the impact of class on creativity, and the intersection of founder and investor class origins, each study offers fresh insights into longstanding debates. Together, they challenge and refine our understanding of social class as a critical dimension of management, providing empirical evidence and theoretical advancements that pave the way for more nuanced approaches to leadership and organizational strategy in an era of increasing socioeconomic awareness.
The objective of this symposium is twofold. First, this symposium highlights the nexus of cultural (and indigenous) factors and organizational strategies for innovation and value creation. In doing so, the symposium illuminates informal institutional conditions that enable or constrain long-term strategies in under-resourced institutional contexts in Africa. Second, this symposium reveals novel organizational and inter-organizational forms that support strategies that are aimed at balancing social and economic value creation. Findings from the studies of these novel organizational forms offer theoretical insight for the strategy and innovation literature.
Social hierarchy and inequality is a popular and relevant topic in contemporary discourse. On the one hand, social inequalities of power and status are seen as major sources of individual stress and group conflicts as hierarchies tend to benefit some more than others. Power inequalities are often viewed as a source of social and political corruption, and the appeal of flatter organizational and societal structures is on the rise. Yet, on the other hand, hierarchies are believed to be an essential component of group functioning, and the desire to strive for rank is often viewed as a fundamental human need. In this symposium, we aim to bring together the emerging works of organizational hierarchy scholars to highlight novel approaches to understanding the challenges and functions of social hierarchies for individuals and organizations. Specifically, the collected works in this symposium inform how individuals can achieve greater need satisfaction and well-being, how followers can assuage the corrupting effects of power, and how organizations can execute more effective leadership structures. In doing so, we hope to not only add nuance to our understanding of how hierarchies function but also to inform how individuals and organizations can reshape their cognitions and behaviors to achieve greater success and well-being.
The recent advances in Large Language Models (LLMs) have dramatically transformed the landscape since the launch of OpenAI’s ChatGPT in November 2022. These models, known for their deep understanding of language and reasoning, have rapidly become integral in various domains, mirroring human cognition with remarkable fidelity. Major tech firms like Microsoft, Google, and Meta have embraced this innovation, launching products like Bing AI, Bard, and Llama. Concurrently, these firms have also reduced hiring and conducted layoffs in roles that are increasingly automated by this technology. These dual facets of LLMs - their capabilities and organizational impact - are pivotal for management scholars. Firstly, in their role as tools, LLMs demonstrate exceptional ability in processing nuanced interpretations and managing extensive textual datasets. This versatility makes them invaluable across various research stages, from ideation to copy editing, as noted by Korinek (2023). Their applications include complex tasks such as data annotation (Gilardi et al., 2023; Rathje et al., 2023; Tornberg, 2023) and simulating participant responses in experimental studies (Boussioux et al., 2023). Second, as research subjects, LLMs are reshaping methodologies in firm-level strategic decision-making, underscoring their transformative potential in both strategy formation and refinement. Furthermore, at the market level, a growing body of research is exploring their impact on employment dynamics (Brynjolfsson et al., 2023; Dell’Acqua et al., 2023; Eloundou et al., 2023; Noy and Zhang, 2023) and organizational decision-making processes. Despite the increasing number of studies addressing these aspects, our comprehension of LLMs, both as tools and subjects, remains notably limited. Recognizing the substantial impact of LLMs and the need for more in-depth understanding, this symposium has been organized to explore LLMs both as a tool (Paper 1-3) and a subject (Paper 4). It brings together preeminent researchers to present their latest findings on how LLMs are shaping the future of strategic management. Each paper contributes to a deeper understanding of the role of LLMs in strategic management, showcasing their unique applications and implications. The first and second papers introduce innovative ways for management scholars to utilize LLMs. The first paper examines the use of LLMs in data annotation and text classification within strategic management research, focusing on identifying product sustainability in crowdfunding projects. This study reveals that ChatGPT can match or exceed the efficiency of traditional methods with careful prompt refinement. However, the authors also found that minor prompt variations can significantly alter annotation outcomes. These variations have serious implications for the accuracy and robustness of subsequent data analysis. To combat this, the study introduces Prompt Variance Estimation (PVE), a method ensuring analytical robustness for LLM-generated labels, complete with detailed instructions and coding guidelines. The second paper explores the application of LLMs in managing and analyzing unstructured data, such as congressional hearing transcripts. It outlines three key research tasks that LLMs can perform: text summarization, topic extraction, and extraction of related concepts. Applying these tasks to data from the U.S. House Space, Science, and Technology Committee, the paper studies the interaction between government policies and firm technology strategies. It showcases the capability of LLMs to process extensive textual data, overcoming issues like context window limitations. This paper emphasizes the efficiency of LLMs and their complementarity to conventional NLP methods, with insights shared via an interactive dashboard and digital platform. The third paper focuses on the application of LLMs as a decision-making tool for firms. It investigates how generative AI, particularly LLMs, can aid in assessing the value of strategic alternatives, a vital task for irreversible business decisions. The study compares traditional machine learning methods with the generative capabilities of AI, assessing 60 AI-created business models across various industries. It aims to determine the extent to which AI aligns with human judgment in strategic decision-making, employing correlational and Bayesian analyses. This research highlights the potential of generative AI in scenarios with limited or unique data, offering fresh perspectives on AI’s role in strategic business decisions. Finally, the fourth paper delves into the role of generative AI, as a subject of study. It examines how LLMs transform research outputs, focusing on the varied impacts on researchers of different language skills and experience levels. The paper suggests that non-native English speakers and less experienced researchers might benefit more from AI tools, thereby potentially reducing the communication gap in academia. Utilizing AI detectors like GPTZero, it evaluates AI usage in submissions to the Academy of Management Annual Meeting, analyzing their linguistic quality. The results demonstrate diverse adoption and benefits of LLMs across varying researcher demographics. This research offers a nuanced perspective on generative AI's impact within the strategic management community, highlighting its potential to address or accentuate disparities in academic communication and representation.
To date, co-creation research in the management literature has tended to examine creativity within predefined organizational structures and workgroups. The papers in this symposium focus on how co-creation unfolds in more open, flexible environments – within various creative industries – as well as across different stages of the co-creation process relative to the final product delivery. This theme highlights the evolving nature of collaboration between creators and clients or audiences and how this interplay affects the final creative outcome. By examining co-creation at different phases – from pre-interaction to post-delivery audience engagement – this symposium sheds light on the unique processes and outcomes that emerge absent the traditional constraints of workgroups or organizations.
This presentation will dive into the heart of leadership diversity, exploring inclusive leadership traits, the Asian American federal workforce experience, the interplay of gender and race in nonprofit leadership, and the complexities of digital public services.
This presentation will explore the frontiers of philanthropy through a series of papers examining nonprofit endowments, innovative approaches to entrepreneurial giving, strategic governance within philanthropic organizations, and the pursuit of systemic change by foundation leaders.
This presentation will provide an in-depth look at how frontline public service workers navigate the challenges of policy implementation, confront bureaucratic obstacles, and strive for resilience and competence in the evolving landscapes of education and health during and after the COVID-19 pandemic.
This session explores innovative approaches to promoting inclusion in organizations. Topics include dynamics in community foundations, strategies for managing resistance to diversity initiatives, and the impact of organizational size on inclusive practices.
Centered on navigating change processes, this session covers topics such as cooperation within non-profit organizations, hybridization within local governments, and the application of neuroscience in change management practices.
This session focuses on proactive strategies for innovation and development. Topics include the impact of project requests on risk and performance, the application of disruptive scenario planning, and perspectives on crisis management versus business continuity.