2073: AI Technology and Employee Engagement: Multidisciplinary Analysis of Employee Management (12728)

This Panel Symposium seeks to present a multidisciplinary analysis of how incorporating AI technology for employee management can be used to create employee engagement. It gathers experts from a diverse set of scholarly backgrounds to engage in a discussion on the use of different forms of AI technology, particularly algorithmic technology, in organizational strategy. Algorithmic technology refers to an example of AI technology where learning algorithms use new technologies, such as mobile apps and sensory devices, to assist the management in data analysis and in coordinating and organizing work. For this panel, we aim to explore (1) how should organizations approach the use of algorithmic technology, (2) how does the use of such technology affect management’s role in employee management, and (3) how can we use algorithmic technology to foster employee engagement to shape employee decision making and behavior? The proposed symposium recognizes that the management of algorithmic technology is a multidisciplinary issue and seeks to explore this issue by drawing on scholarly expertise from various disciplines. The panel discussion will advance scholarly understanding of the role of worker motivation and technology implementation in innovation and growth in a variety of fields, such as technology and innovation management, entrepreneurship, and organizational behavior.