1568: Entangling AI and Expertise at Work: Tales From the Field (16718)

Monday, August 12, 2024

15:00 – 16:30 CT (GMT-5/UTC-5)

Location: Sheraton: Colorado

Session Number: 1568
Symposium (panel)
Orientation: Theme
Showcase Symposium
Shareable link: https://cdmcd.co/GwQBar

Organizer(s)

AB

Anand Bhardwaj

McGill U. - Desautels Faculty of Management, Canada

Presenter(s)

TK

Tomislav Karacic

KIN Center for Digital Innovation, Vrije U. Amsterdam, Netherlands

Organizer(s)

TK

Tomislav Karacic

KIN Center for Digital Innovation, Vrije U. Amsterdam, Netherlands

Presenter(s)

EO

Eivor Oborn

U. of Warwick, United Kingdom

Discussant(s)

MH

Marleen Huysman

KIN Center for Digital Innovation, Vrije U. Amsterdam, Netherlands
MB

Michael Barrett

U. of Cambridge, United Kingdom
NL

Natalia Levina

New York U., United States
SF

Samer Faraj

McGill U., Canada

Presenter(s)

AB

Anand Bhardwaj

McGill U. - Desautels Faculty of Management, Canada
TT

Tamara Thuis

Rotterdam School of Management, Erasmus U., Netherlands

The introduction of AI into organizations seems to affect expertise in unprecedented ways, requiring novel engagement with the concept of expertise. Scholars are bringing forth questions concerning whether and how AI can transform human expertise, if there is something distinctly human when it comes to expertise. Furthermore, the entanglement of AI and expertise may also induce changes in what knowledge and expertise is considered valuable, and how such expertise may be grown, maintained, and managed in organizations. This symposium brings together four research projects at the intersection of these emerging issues in technology and organizing, to present early observations and engage in collective discussion and sense making.