362: Generative AI in the Workplace: Implications for Work, Occupations, and Inequality (19658)

Saturday, August 10, 2024

12:15 – 14:15 CT (GMT-5/UTC-5)

Location: Fairmont: Gold Room

Session Number: 362
PDW (workshop)
Orientation: Research
Highlight
Shareable link: https://cdmcd.co/vaBnDD

Organizer(s)

LV

Luca Vendraminelli

Stanford, United States
AK

Arvind Karunakaran

Stanford U., United States

Presenter(s)

KK

Katherine C. Kellogg

MIT, United States
PL

Paul Leonardi

UC Santa Barbara

Participant(s)

FA

Fares Ahmad

U. of California Santa Barbara, United States

Presenter(s)

HK

Hyunjin Kim

INSEAD, Singapore

This Professional Development Workshop (PDW) seeks to explore the multifaceted impact of Generative AI (GenAI) on work, occupations, and inequality by highlighting cutting-edge empirical and conceptual work on this topic and facilitating a dialogue with audiences. GenAI poses significant challenges for managers and occupational groups in redefining job roles and responsibilities and integrating GenAI into their existing workflows. This PDW brings together experts engaged in qualitative (e.g., ethnography) and quantitative research (e.g., field experiments) to discuss the implications of the changes that GenAI is producing in the workplace. A central focus of this discussion is the paradox of AI augmentation: while AI can increase productivity and offer new opportunities to managers and employees, it may also change the task structure of jobs and occupations, with the potential to exacerbate workplace inequalities. Through research presentations, interactive panel discussions, and roundtable breakouts, we seek to advance scholarship in this important area of research while simultaneously building community.