1710: Managing Boundaries in the New World of Work (14061)

Discussant(s)

• JS

  Jeffrey Sanchez-Burks

  U. of Michigan, United States

Presenter(s)

• LH

  Lauren Howe

  U. of Zurich, Switzerland
• LG

  Laura Giurge

  The London School of Economics and Political Science (LSE), United Kingdom
• ZJ

  Zoe Jonassen

  U. of St. Gallen, Switzerland
• PR

  Philip Rogiers

  U. Ramon Llull, ESADE Business School, Spain

Organizer(s)

• KR

  Kevin Rockmann

  George Mason U., United States
• LH

  Lauren Howe

  U. of Zurich, Switzerland
• LG

  Laura Giurge

  The London School of Economics and Political Science (LSE), United Kingdom
• PR

  Philip Rogiers

  U. Ramon Llull, ESADE Business School, Spain

This symposium draws attention to novel insights around how employees navigate boundaries in the new world of work. The four papers included in this symposium move beyond the traditional treatment of boundaries at the domain level of work and home (or in some cases work and family) to introduce a much-needed nuanced view of boundaries around tasks, digital technology, diverse teams, organizations, and multiple role-demands. First, Lauren Howe will present a paper investigating how workers make decisions about controlling (i.e., limiting access to or revealing) aspects of their identities in video calls, which shows important disconnects between what workers experience as authentic and what observers perceive as authentic. Second, Laura Giurge will present a paper documenting the performance and well-being benefits of crafting temporal boundaries around work and non-work activities. Third, Zoe Jonassen will present a theoretical paper on the conditions and practices that enable boundary-spanning teams to learn and innovate across organizational boundaries even when collaborations fail. Finally, Philip Rogiers will offer a theoretical paper on how people navigate multiple role demands by engaging in “bounded contributions”—that is, restricting one’s time spent across various roles—to navigate a progressively more boundaryless world made up of multiple competing role demands. Collectively, these papers aim to spark conversations that recognize emerging aspects of boundaries. More broadly, this symposium illustrates how ignoring the diverse and complex nature of boundaries, enhanced in part by technology and workplace innovations, can be costly for employees and organizations who want to maintain a competitive advantage as well as for management scholars who care about expanding our understanding of how technology and workplace innovations are revolutionizing boundaries among different aspects of our lives.

Presentations:

• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1710: Authenticity and Worker Management of the Boundary Between Work and Private Life in Video Calls (14061)
  

  Author: Lauren Christine Howe – U. of Zurich

  Author: Annika Wilhelmy – U. of Zurich

  Author: Brianna Barker Caza – U. of North Carolina, Greensboro

  Author: Nina Walther – EY

  Author: Leili Hariri – finnova AG Bankware

  Author: Jochen I. Menges – U. of Zurich
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1710: Beyond the Divide: The Role of Budgeting Time Across Work and Nonwork Activities (14061)
  

  Author: Laura Maria Giurge – The London School of Economics and Political Science (LSE)

  Author: Stephanie Chan-Ahuja – London Business School

  Author: Gillian Ku – London Business School
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1710: How Boundary-Spanning Teams Learn Across Organizational Boundaries When Facing Collaboration Failure (14061)
  

  Author: Zoe Jonassen – U. of St. Gallen

  Author: Fang He – U. of St. Gallen

  Author: Georg von Krogh – ETH Zürich
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1710: The Ponzi Scheme of Time: A Theory of Bounded Contributions in the Workplace (14061)
  

  Author: Philip Rogiers – U. Ramon Llull, ESADE Business School

  Author: Kevin W. Rockmann – George Mason U.