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Jennifer Nelson
U. of Illinois at Urbana-Champaign, United States
Jennifer Nelson
U. of Illinois at Urbana-Champaign, United States
Hatim Rahman
Northwestern Kellogg School of Management, United States
Hatim Rahman
Northwestern Kellogg School of Management, United States
Susan Scott
Imperial College Business School, UNITED KINGDOM
Stella Pachidi
U. of Cambridge, United Kingdom
Lior Zalmanson
Coller School of Management, Tel Aviv U.
Shani Evenstein Sigalov
Tel Aviv U.
Virginia Leavell
Cambridge Judge Business School, United Kingdom
This symposium examines the myriad consequences wrought by digital transformations in organizations and industries: intended, unintended, and corollary. As categorized by Scott and Orlikowski (2022), intended consequences generated through technological change are usually visible and anticipated; unintended consequences are similarly visible and direct, but unanticipated; and less visible, indirect corollary effects occur when digitalization challenges institutional values, norms, and rules in industries, potentially displacing them. Papers in this symposium address research questions related to knowledge production, workers’ mobility in labor markets, and change management, all with respect to how digitalization transforms organizations and industries. By exploring these questions in research contexts such as Wikipedia, digital labor markets, information services, and agencies that maintain public infrastructure, this symposium advances research on how digitalization transforms industries in not only a direct, but also indirect, pathways. By grappling with different kinds of “changes occurring at some temporal and spatial remove from the main events” (Orlikowski & Scott, 2023, 2), the four papers in this symposium provide the opportunity to clarify and build on conceptual differences among different types of technological changes and their outcomes using examples of industries being digitalized.
Author: Shani Evenstein Sigalov – Tel Aviv U.
Author: Lior Zalmanson – Coller School of Management, Tel Aviv U.
Author: Stella Pachidi – U. of Cambridge
Author: Hatim A. Rahman – Northwestern Kellogg School of Management
Author: Virginia Leavell – Cambridge Judge Business School
Author: Jennifer Lauren Nelson – U. of Illinois at Urbana-Champaign