935: How Does AI Change the ‘Human’ in HRM? Challenges, Paradoxes and Promises (15935)

Discussant(s)

• AM

  Ashish Malik

  Ashish Malik, Professor, Queen's U. of Belfast, UK, United Kingdom

Coordinator(s)

• MF

  Marion Fortin

  TSM-Research, Toulouse Capitole U., France
• DD

  Domenico Di Prisco

  Luiss Guido Carli U.

This symposium comprises four presentations that explore the integration and impact of Artificial Intelligence (AI) in HR management. As AI technologies are reshaping HR functions, the presentations delve into how AI can support human well-being, uphold ethical standards, and optimize organizational functioning. Ama Sam and Homberg set the scene with a systematic literature review, synthesizing knowledge and revealing diverse perspectives on the relationship between AI, automation, and employee well-being. da Motta Veiga and Figueroa-Armijos then investigate the ethical perceptions that job applicants versus recruiters have of AI in hiring, across different hiring methods. Lesperance's presentation explores how AI technologies can enhance the role and identity of HR within organizations, challenging the conventional division between strategic and operational HR. Lastly, di Prisco and Fortin reveal the central role of the concept of "humanness" in shaping but also justifying recruiters' attitudes and reactions toward AI. Together, we hope that these presentations will spark a rich discussion of the challenges and effects of AI integration in HR, offering valuable insights for researchers and practitioners.

Presentations:

• 15:00 – 16:30 CT (GMT-5/UTC-5)

  935: Automation, Artificial Intelligence and Employee Well-Being: A Systematic Literature Review (15935)
  

  Author: Evelyn Ama Sam – Luiss Guido Carli U.

  Author: Fabian Homberg – Department of Business and Management, LUISS Guido Carli U.
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  935: AI vs. Humans in Hiring: Do Ethical Perceptions of AI Vary between Recruiters and Applicants? (15935)
  

  Author: Serge P. Da Motta Veiga – NEOMA Business School

  Author: Maria Figueroa-Armijos – EDHEC Business School
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  935: Consultants at the Helm: Reshaping the HR Function in the Age of AI (15935)
  

  Author: CATHERINE Amar LESPERANCE – ESCP Business School
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  935: Recruiting with Heart and Machine: Unpacking the 'Humanness' Factor (15935)
  

  Author: Domenico Di Prisco – Luiss Guido Carli U.

  Author: Marion Fortin – TSM-Research, Toulouse Capitole U.