751: Innovating for the Future Through Technology-Mediated HRM (20593)

Host(s)

• JD

  James Duggan

  Cork U. Business School, Ireland

Participant(s)

• AE

  Abdul-Nasser El-Kassar

  Lebanese American U., Lebanon
• SL

  Sophie Lythreatis

  Bristol Business School
• MY

  Manal Yunis

  Adnan Kassar School of Business, Lebanese American U., Beirut, Lebanon
• YS

  Yang Shen

  U. of Bristol Business School, United Kingdom

Discussant(s)

• MS

  Mahesh Subramony

  Northern Illinois U., United States

Participant(s)

• SJ

  Stefan Jooss

  U. of Queensland, Australia
• AF

  Alberto Ferraris

  U. of Turin, Italy
• CD

  Christian Di Prima

  U. degli Studi di Torino
• SG

  Sweta Gupta

  Indian Institute of Management Lucknow, India
• PP

  Pushpendra Priyadarshi

  Indian Institute of Management, Lucknow, India
• SP

  Surya Prakash Pati

  Indian Institute of Management, Kozhikode, India
• PR

  Prantika Ray

  Indian Institute of Management, Kozhikode

This symposium aims to advance our understanding of the relatively novel phenomenon of technology-mediated HRM by examining the key complexities that it represents for HRM and employment relations scholarship. With the lack of human managers in certain employment settings (e.g. platform-based gig work), HRM activities are primarily outsourced to algorithmic systems and, in some cases, customers, who engage in performance management processes by submitting anonymous ratings of workers. Thus, the uniqueness of this symposium lies in its multi-stakeholder perspective, which contributes to academic research by shedding light on and addressing the implications of this technology mediated form of people management for HRM theory and practice. In doing so, the papers featured in this symposium examine various perspectives of the working relationship, including worker, organizational, customer, and legal perspectives.

Presentations:

• 11:30 – 13:00 CT (GMT-5/UTC-5)

  751: Competing Tensions in Algorithmic HRM: A Multistakeholder Perspective (20593)
  

  Author: James Duggan – Cork U. Business School

  Author: Stefan Jooss – U. of Queensland
• 11:30 – 13:00 CT (GMT-5/UTC-5)

  751: HR Analytics: Where Should it be Strategically Placed? An Empirical Analysis (20593)
  

  Author: Alberto Ferraris – U. of Turin

  Author: Christian Di Prima – U. degli Studi di Torino
• 11:30 – 13:00 CT (GMT-5/UTC-5)

  751: Algorithm Versus Manager: Perceived Justice in Performance Management (20593)
  

  Author: Sweta Gupta – Indian Institute of Management Lucknow, India

  Author: Pushpendra Priyadarshi – Indian Institute of Management, Lucknow
• 11:30 – 13:00 CT (GMT-5/UTC-5)

  751: Behind The Screen: Exploring the Realities of Well-being and Burnout of Digital Content Creators (20593)
  

  Author: Geethika Raj – Indian Institute of Management, Kozhikode

  Author: Surya Prakash Pati – Indian Institute of Management, Kozhikode

  Author: Prantika Ray – Indian Institute of Management, Kozhikode
• 11:30 – 13:00 CT (GMT-5/UTC-5)

  751: Adoption and Effects of AI-Based HRM Applications in the Context of Three Emerging Markets (20593)
  

  Author: Abdul-Nasser El-Kassar – Lebanese American U.

  Author: Sophie Lythreatis – Bristol Business School

  Author: Manal Yunis – Adnan Kassar School of Business, Lebanese American U., Beirut, Lebanon

  Author: Yang Shen – U. of Bristol Business School