1473: A Curse or a Blessing? Artificial Intelligence in Talent Attraction and Recruiting (19402)

The shifting demographic landscape, coupled with a shortage of qualified personnel and internal staffing constraints, has prompted global corporations to reevaluate their talent attraction and recruiting (TA&R) strategies. Artificial intelligence (AI) emerges as a promising tool to address these challenges, garnering increasing attention from both academics and practitioners. Related research suggests that adoption of AI in TA&R may lead to the emergence of harmful forms of practices (HFP) within organizations. Despite its criticality, empirical research in this area remains sparse. Addressing this gap, we investigate these HFP through a mixed method study, focusing on the underlying catalysts. First, we conducted in-depth interviews with 42 TA&R specialists, leading to the development of the 'Adoption of AI in TA&R: Framework on Negative Consequences.' This model posits that technological, individual, and organizational factors are key in precipitating HFP, including biased decision-making, data privacy breaches, efficiency reduction, and employee displacement. Second, we validated these observations, by executing a quantitative, survey-based study (n=100). Our research contributes to the discourse on AI adoption in TA&R. Further, we provide TA&R managers with a nuanced understanding of HFP resulting from the adoption of AI in TA&R and guide them to proactively implement countermeasures to successfully navigate emerging trends.

view paper (if available)