Rajiv Amarnani

U. of Western Australia, Australia

Presentation(s):

• 1282: The Evolution of the Frontline Employee Role: Interdisciplinary Perspectives and the Road Ahead

  Monday, August 12, 2024
  09:45 – 11:15 CT (GMT-5/UTC-5)

• 1282: A Gender Discrimination Perspective on Customers' Perceived Customer Orientation and Incivility (14457)

  Monday, August 12, 2024
  09:45 – 11:15 CT (GMT-5/UTC-5)

• 2135: Relational Spirals and Thriving: a Longitudinal Investigation of Older Workers (12701)

  Tuesday, August 13, 2024
  13:15 – 14:45 CT (GMT-5/UTC-5)

• 2176: Perpetrator-Directed Outcomes of Customer Mistreatment Events: The Role of Perpetrator Social Status (12717)

  Tuesday, August 13, 2024
  13:15 – 14:45 CT (GMT-5/UTC-5)