2306: Human Conversations at Work: Exploring Responses to Personal Communication Across Work Relationships (13741)

Organizer(s)

• CK

  Catherine Kleshinski

  Indiana U., Bloomington, United States

Presenter(s)

• EP

  Emily Poulton

  Indiana U. - Kelley School of Business
• EF

  Emma Frank

  U. of New Hampshire, United States
• YP

  Yejin Park

  NYU Stern, United States
• CB

  Casher Belinda

  U. of Notre Dame, United States
• BS

  Brittany Solomon

  U. of Notre Dame, United States

Organizer(s)

• SC

  Savannah Conder

  Indiana U.

Presenter(s)

• NL

  Natalie Longmire

  Tulane U., United States
• DH

  David Harrison

  U. of Texas at Austin, United States
• CK

  Catherine Kleshinski

  Indiana U., Bloomington, United States
• SC

  Savannah Conder

  Indiana U.
• TW

  Trevor Watkins

  U. of Oklahoma, United States
• SL

  Stephen Lee

  Washington State U., United States
• SK

  Satish Krishnan

  Indian Institute of Management, Kozhikode, Singapore

Self-disclosure and personal communication are abundant in everyday life, including in the workplace. Given that personal communication often blurs the boundary between work and nonwork domains (Clark, 2002) and employees are being increasingly encouraged to ‘bring their true selves to work’ (Cha et al., 2019), it’s important to understand the complexities of human conversations in the workplace. This symposium explores personal communication in the workplace with a unique lens on others' responses. Specifically, this symposium includes four empirical and one conceptual paper, all aimed at elucidating how employees respond to personal communication at work. Specifically, the papers in our symposium investigate (mis)matches between discloser expectations and responder reactions to sharing personal information at work, how coworkers evaluate the reputation of employees who disclose personal information, how leaders and followers react to a leader’s disclosure of positive information, how romantic relationships at work affect others, and how employees anticipate compliance to favor-asking. In addition, the papers explore a breadth of relational contexts (e.g., leader-employee relationships, coworker relationships, romantic partnerships) and a variety of methodologies and analytical approaches (e.g., qualitative, experiments, field studies, dyadic analyses). As a set, the papers spark new conversations about workplace communication.

Presentations:

• 15:00 – 16:30 CT (GMT-5/UTC-5)

  2306: Care to Share? Implicit Theories for Sharing Personal Information with Colleagues (13741)
  

  Author: Natalie Longmire – Tulane U.

  Author: David A. Harrison – U. of Texas at Austin
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  2306: Countervailing Reputational Implications of Sharing Personal Good News at Work (13741)
  

  Author: Catherine Kleshinski – Indiana U., Bloomington

  Author: Savannah Conder – Indiana U.

  Author: Trevor Watkins – U. of Oklahoma

  Author: Stephen Lee – Washington State U.

  Author: Satish Krishnan – Indian Institute of Management, Kozhikode
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  2306: I’m (Obligated to Be) Happy for You, Boss! The Divergent Implications of Leaders' Capitalization (13741)
  

  Author: Emily Poulton – Indiana U. - Kelley School of Business

  Author: Emma Laier Frank – U. of New Hampshire
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  2306: Romantic Relationships at Work—Ties that Bridge Productive Friction (13741)
  

  Author: Yejin Park – NYU Stern
• 15:00 – 16:30 CT (GMT-5/UTC-5)

  2306: People Underestimate Compliance, but They Know Who to Ask: A Dyadic Perspective on Favor Asking (13741)
  

  Author: Casher Belinda – U. of Notre Dame

  Author: Brittany Solomon – U. of Notre Dame