1693: The Promises and Pitfalls of Using Algorithms in Organizations (14942)

Presenter(s)

• SP

  Sophia Pink

  The Wharton School, U. of Pennsylvania
• WB

  William Brady

  Kellogg School of Management, Northwestern U.
• JL

  Jennifer Logg

  Georgetown U., United States
• RB

  Rafael Batista

  U. of Chicago Booth School of business

Organizer(s)

• SP

  Sophia Pink

  The Wharton School, U. of Pennsylvania

Organizations are increasingly using algorithms to aid with decision-making. However, these algorithms often ignore human psychology, which can lead to both biased algorithms and missed opportunities. The first set of presentations focuses on how algorithms learn from human behavior data. They show how training algorithms on human behavior data without taking psychology into account can lead to unintended consequences, such as discrimination in resume screening or distorted social perceptions fueled by social media algorithms. The latter talks study how employees learn from algorithms. They uncover insights into how people leverage algorithmic advice in real-world situations versus hypothetical scenarios, and present a method for using algorithms to generate novel hypotheses about behavior.

Presentations:

• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1693: Algorithms that Misunderstand Us (14942)
  

  Author: Sophia Pink – The Wharton School, U. of Pennsylvania

  Author: Sendhil Mullainathan – U. of Chicago Booth School of business

  Author: Katherine Milkman – U. of Pennsylvania
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1693: Algorithm-Mediated Social Learning (14942)
  

  Author: William Brady – Kellogg School of Management, Northwestern U.

  Author: Joshua Jackson – Northwestern Kellogg School of Management

  Author: Silvan Baier – Kellogg School of Management, Northwestern U.

  Author: Joseph Abruzzo – Kellogg School of Management, Northwestern U.
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1693: Words that Work: Combining Machine Learning and Psychology to Generate Hypotheses from Text (14942)
  

  Author: Rafael Batista – U. of Chicago Booth School of business

  Author: James Ross – U. of Chicago Booth School of business

  Author: Sendhil Mullainathan – U. of Chicago Booth School of business

  Author: Jens Ludwig – U. Of Chicago
• 16:45 – 18:15 CT (GMT-5/UTC-5)

  1693: A Simple Explanation Reconciles “Algorithm Aversion” and “Algorithm Appreciation” (14942)
  

  Author: Jennifer Marie Logg – Georgetown U.

  Author: Rachel Schlund – Cornell U.