1167: People Are People: Emotional and Social Skills at Work (22769)

Session Moderator(s)

• TD

  Timea David

  ESSCA School of Management, Hungary

Presentations:

• 08:00 - 09:30 CT (GMT-5/UTC-5)

  1167: On the Surface or by the Heart: Unpacking the Depleting Effect of Responding to Coworker Envy (10115)
  

  Author: Timea David – ESSCA School of Management

  Author: Hsi-An Shih – National Cheng Kung U.
• 08:00 - 09:30 CT (GMT-5/UTC-5)

  1167: Emotional Labor Management in E-Smile Service: Does Pay-For-Performance Work? (18834)
  

  Author: Ziteng Zhang – China U. of Mining and Technology

  Author: Chen Ding – Nanjing U.

  Author: Ru Li – Nanjing U. of Finance and Economics

  Author: Jinsheng Li – Guilin U. of Technology
• 08:00 - 09:30 CT (GMT-5/UTC-5)

  1167: Is Dealing with Emotions a Women’s Skill? A Meta-Analysis of Gender and Emotional Intelligence (19297)
  

  Author: Vera Hampel – U. of Zurich

  Author: Mary Hausfeld – U. of Zurich

  Author: Jochen I. Menges – U. of Zurich
• 08:00 - 09:30 CT (GMT-5/UTC-5)

  1167: Making Emotional Intelligence Work at Work? An Experimental Intervention to Unlock Emotion Abilities (19539)
  

  Author: Vera Hampel – U. of Zurich

  Author: Lauren Christine Howe – U. of Zurich