Icon Legend

This session is not in your schedule.

This session is in your schedule. Click again to remove it.

47 Views

2024 AOM Annual Meeting

MOC

SIM

Session: 1713: Morality as a System of Rules: Implications for Cognition and Behavior in Organizations

1713: Is Retaliation Against Confrontational Customers Reduced by Moral Agency or Organizational Rules? (16567)

Monday, August 12, 2024

16:45 – 18:15 CT (GMT-5/UTC-5)

Location: Swissotel: Zurich B

Session Number: 1713
Symposium (presenter)
Shareable link: https://cdmcd.co/Wypd47

Author(s)

SM

Sarah Milliron

Cornell U., United States
JD

John Doris

Cornell U.-The Charles H. Dyson School of Applied Economics and Management
KS

Kristin Smith-Crowe

Boston U., United States
LN

Laura Niemi

Cornell U.