MSc in Business Administration, Tarbiat Modares U.
In the field of strategic human resource management (SHRM), scholars have recently delved into well-being-oriented HRM (WBHRM). Recognizing that psychological, physical, and social well-being is widely acknowledged as a fundamental driver of positive employee attitudes within the workplace, it is reasonable to posit that it should similarly enhance the efficacy of organizational functioning. Yet, in the healthcare context, such mutual gains proposition has seldom been the subject of inquiry. To fill the void, the current study establishes and tests a multilevel dual paths model to corroborate the mutual gains effects of WBHRM. Specifically, we propose that WBHRM benefits nurses by lowering their burnout level, and the link is manifested via their role breadth self-efficacy. In parallel, WBHRM enhances felt responsibility for change, which is conducive to nurses’ proactive behaviour. In aggregate, these dual paths improve unit-level patient care quality. Also, we hypothesize that nurses’ proactive personality systematically changes these suggested relationships. Particularly, extra care was paid to gathering a large dataset with actual patient reports to ensure the rigorousness of our research. Our two-wave and multilevel data from 128 non-acute wards in 28 public hospitals in Tehran generally confirm the hypotheses. We discuss the theoretical and practical implications of our findings.
