Skip to main content
Toggle navigation
Login
Search
Home
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Back
68 Views
View
Attendees
4
Favorite
Like
Facebook
Post
Print
2024 AOM Annual Meeting
OB
Session: 1499: Rethinking Customer Mistreatment at the Service Frontlines
1499: The Impact of Different Types of Customer Mistreatment on Employees' Well-being and Attitude (12237)
Monday, August 12, 2024
13:15 – 14:45
CT (GMT-5/UTC-5)
Location: Swissotel: Vevey 1
Session Number: 1499
Symposium (presenter)
Shareable link: https://cdmcd.co/RxZLrK
Author(s)
YW
Yu Wu
U. of Newcastle, Australia
MG
Markus Groth
UNSW Sydney, Australia