CM
OB
Sarah Jensen
U. of Utah, David Eccles School of Business
Scott Wiltermuth
USC, United States
Samantha Martinez
USC Marshall School of Business, United States
Erin Frey
U. of Southern California -Marshall School of Business, United States
Gabrielle Adams
U. of Virginia Darden School of Business, United States
Jonathan Lee
U. of Minnesota Duluth, United States
Pri Shah
U. of Minnesota, United States
Rachel Campagna
U. of New Hampshire, United States
Kristina Diekmann
U. of Utah, United States
Jesse Graham
U. of Utah, David Eccles School of Business, United States
Stephen Jones
U. of Washington, Bothell, United States
Dongil Jang
U. of Minnesota, United States
SeoLa Kim
U. of Minnesota Carlson School of Management, United States
Existing work on trust relationships and relational repair, which encompasses forgiveness and trust repair, has often focused on the victim-transgressor dyad. The development and repair of such relationships, however, is influenced not only by the two involved parties, but also those embedded in the surrounding network. The methodologically diverse papers that comprise this symposium highlight recent research that provides a more complete picture of factors that influence relationships and the relational repair processes of trust repair and forgiveness, such as the network surrounding an embedded negotiating dyad, the role of third parties, and the impact of publicity. Altogether, the papers in the symposium seek to invite discussion and future research on the roles of multiple parties in building and rebuilding relationships. Overall, this work further contributes to our understanding of relational processes, which will be increasingly important to study as the nature of work continues to evolve.
Author: Jonathan Lee – U. of Minnesota Duluth
Author: Rachel Lea Campagna – U. of New Hampshire
Author: Sarah Jensen – U. of Utah, David Eccles School of Business
Author: Kristina Diekmann – U. of Utah
Author: Jesse Graham – U. of Utah, David Eccles School of Business
Author: Pri Pradhan Shah – U. of Minnesota
Author: Stephen L. Jones – U. of Washington, Bothell
Author: Dongil Jang – U. of Minnesota
Author: SeoLa Kim – U. of Minnesota Carlson School of Management
Author: Erin Frey – U. of Southern California -Marshall School of Business
Author: Samantha Martinez – USC Marshall School of Business
Author: Scott Wiltermuth – USC
Author: Gabrielle Adams – U. of Virginia Darden School of Business